Part-time Collections Representative
hace 6 meses
**Company Description**:
Pulse Medical is a leading provider in the Personal Emergency Response Systems (PERS) industry. We are dedicated to offering innovative solutions and supportive care to seniors and individuals requiring medical monitoring. Our mission is to ensure peace of mind for our clients and their loved ones through reliable technology and exceptional customer service.
**Key Responsibilities**:
- Maintain accurate and up-to-date client records and transaction details.
- Resolve billing disputes and negotiate payment plans with customers facing financial difficulties.
- Efficiently and politely handle back-to-back calls, ensuring a positive interaction with each client.
- Collaborate with the customer service and billing departments to enhance the overall client experience.
**Qualifications**:
- Proven experience in collections, accounts receivable, or a similar role.
- Strong communication and negotiation skills, with the ability to resolve issues and maintain customer relationships.
- High level of English proficiency, both spoken and written.
- Proficiency in Microsoft Office and experience with accounting software.
- Ability to work independently and as part of a team in a fast-paced environment.
**What We Offer**:
- Competitive hourly wage.
- Remote work.
- Supportive team environment and opportunities for professional growth.
- Employee discounts on our products and services.
**Salary**: $500.00 USD per month
**Job Type**: Part-time
Pay: $500 per month
Expected hours: 25 per week
Application Question(s):
- Are you located in Colombia?
**Experience**:
- Collection: 1 year (required)
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