Escalation Manager

About the job: Red Hat's Critical Accounts Program (CAP) is looking for an Escalation Manager to join the Escalation Management Team (EMT). Escalation Managers are part of a customer-facing team that facilitates the resolution of escalated situations, by coordinating cross-organizational teams of technical and customer resources. Escalation Managers work...

About the job: Red Hat's Critical Accounts Program (CAP) is looking for an Escalation Manager to join the Escalation Management Team (EMT). Escalation Managers are part of a customer-facing team that facilitates the resolution of escalated situations, by coordinating cross-organizational teams of technical and customer resources. Escalation Managers work...

About the Job: Red Hat's Critical Accounts Program (CAP) is looking for an Escalation Manager to join the Escalation Management Team (EMT). Escalation Managers are part of a customer-facing team that facilitates the resolution of escalated situations, by coordinating cross-organizational teams of technical and customer resources. Escalation Managers work...

Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...

**See yourself at Twilio**: Join the team as our next Escalation Expert **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Incident and Escalation Manager for our Technical Support team who is ready to join us in creating a #CyberFit future and...

Security Operations Center (SOC) Team Lead - (24000038) **Responsibilities**: - Serve as a senior technical focal point, technical escalation lead for a SOC, and liaise with other teams within the Radware Cloud organization to provide a world-class service. - Manage, mentor, lead, and coach security analysts, supporting customers across the globe defending...

Technical Account Manager, Colombia - (2400001I) **Technical Account Manager - Cloud Services, Colombia** **_ Position overview:_** **_ Responsibilities:_** - Build strong and positive relationships with customers in CALA - Manage the customer from onboarding, through the life cycle and ongoing Activities - Perform and provide detailed reviews of service...

**Job no**: 571171 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Consulting Services **Office Location**: Colombia **PURPOSE OF THE ROLE** TMF Group is the leading provider of critical compliance and administrative services. We serve corporations, fund managers, financial institutions and private clients operating, expanding,...

**Job Description**: Rockwell is looking for an energetic, influential IT professional that can lead a team of highly technical IT support team members through troubleshooting and resolution of major incidents. The IT Major Incident Manager is the primary point of contact to manage high priority incidents and problems from identification through resolution....

Job Description: Name of the role: Client Engagement Manager Location: Bogotá, Colombia Type of contract: Permanent Purpose To improve underlying process performance and service delivery for all Global Business Operations Bogota Accountabilities Effective service performance management through KPIs. Support markets with any escalations required...

**Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

Company Description Publicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group. We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe. In LATAM, we are over 1,700 passionate employees that love to push boundaries and...

**Job no**: 571418 **Work type**: Full time **Location**: Bogota, Colombia **Categories**: Client Payroll **Office Location**: Colombia **PURPOSE OF THE ROLE** TMF Group is the leading provider of critical compliance and administrative services. We serve corporations, fund managers, financial institutions and private clients operating, expanding, and...

Purpose & Overall Relevance for the Organization: - The Manager ASO - Billing and Returns will be responsible for managing the team, focused on maintaining adherence to Global Policies, driving strategic topics from the North America market with the team, and providing ongoing support to the NAM O2C Director.- In this position he or she will be managing...

**We help the world run better** **THE ROLE** The Project Manager is responsible for the management of the complete lifecycle of a project either as an individual (standalone) project or part of an overall Program of Work. Drives the outcomes of the project as defined in the relevant contractual documents (typically in terms of scope, quality, schedule and...

Sales Manager-230000GA **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** Overall responsibility for the regions sales, third party alliances, and customer satisfaction. Develops and implements a comprehensive strategy that maximizes Oracle's opportunities across...

**Description** **PROJECT MANAGER** Lead the execution of medium-size projects and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements, quality standards, health, safety & environment requirements, financial targets, as well as schedule commitments. **Main Accountabilities**: **1. Project...

**Job Summary** Reporting directly to the Program Manager, The Project Manager plays a pivotal role in the execution of global IT/Technology projects within budget and on time. The Project Manager will liaise with Business Analysts, Business teams, IT technical teams and service providers to run Projects and manage issues, risks and manage/execute all...

¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...