Senior Engagement Manager

hace 5 meses

Bogota, Colombia Coupa A tiempo completo

Bogota, Colombia
Services - Professional Services
/
Mid-Senior Level
/
Hybrid

Coupa makes companies operate smarter and grow faster. Our leading AI-driven platform connects and optimizes sourcing, purchasing, supply chains, and financial management. More than 3,000 global organizations large and small trust Coupa to transform operating margins, increase efficiencies and growth, optimize cash, and reduce risk.

**What you will do**:
Help customers focus on their goals and drive the implementation towards a successful, on-time implementation
Forge strong partnerships with customers and colleagues
Lead all aspects of implementation from mobilization to deployment
Lead process discussions for leading practices
Collaborate with Coupa services partners during the implementation
Engage customers in enlightened business need discussions versus feature/function basics
Provide technical and functional expertise to customers during the implementation process
Provide strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs
Create and/or improve implementation templates, training and presentations
Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs
Share relevant prior experiences with customers and colleagues
Provide assistance to colleagues where needed
Work well in both individual and team settings both on and off client site
Manage customers where up to 50% of your time may include travel
Provide Coupa platform demonstrations and various trainings

**What you will bring to Coupa**:
Experience with Procure to Pay process is highly desirable
Experience with Software as a Service is a plus as is any experience with financial accounting, customer management, and sales force automation software
Strong written and verbal communication skills
Experience configuring and delivering software demonstrations are required
Must be able to work in a fast paced and passionate environment
Bachelor Degree required
Must have shown significant career growth as part of prior experience

LI-Hybird
LI-SK1

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

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