Senior Director of Operations
hace 6 meses
**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
**What We Offer**:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
**About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.**
**TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.**
**It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.**
**What does a Senior Director of Operations really do?**
**As a TaskUs **Senior Director of Operations**, you will be supporting one of today's fastest growing American companies to scale their operations. You will create solutions-focused ideas to ensure client success. You will play a direct role in the growth, change and innovation of the business by establishing strategic plans and initiatives. You will contribute first hand to the company's ambitious annual revenue growth goals.**
**Imagine starting your day with establishing and executing on strategic plans to optimize your clients' experience and services. You analyze performances and develop expectations to drive resource efficiency, sustainable quality, cost, and service delivery. You are passionate about driving change and innovation of the business with strategic initiatives. You drive results by increasing company profitability through process optimization, account development, and expansion strategies is a passion of yours.**
**As Sr. Director of Operations, you will**:
- ** Oversee a team of Subject Matter Experts who maintain services and operations for TaskUs clients and provide strategic consulting on the clients' global customer experience strategy**
- **Manage one of TaskUs' top client relationships, with potential to expand into a portfolio of Global-headquartered businesses**
- **Partner with TaskUs client(s) to continuously improve their process and technology to streamline their customer experience**
- **Interface between TaskUs client(s) and TaskUs operations to ensure TaskUs client(s) are receiving the world class services we are known for, and TaskUs employees receive the necessary training and development as needed, to be the best in the outsourcing industry**
- **Grow TaskUs client relationship(s) by identifying and consult on new services or optimizing services to existing client(s)**
- **procedures.
**Required Qualifications**:
- **5+ years of experience leading large scale global contact center operations in a mixed outsourced and in-house environment**
- **3+ years leading client services or consulting efforts for an organization, preferably in BPO**
- **Well-versed on a global scale with evolving digital trends and the Global startup and scale-ups ecosystem**
- **Proven success with introducing innovati
-
Director of Operations
hace 3 semanas
Santiago de Cali, Colombia Scale Up Recruiting Partners A tiempo completoHi there! We are Scale Up and our client is looking for a Director of Operations! Note To Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to...
-
Senior Operations Manager
hace 7 meses
Cali, Colombia TaskUS A tiempo completo**Job Description: Senior Operations Manager** What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make...
-
Director
hace 1 día
Cali, Colombia PROMOTORA SENIOR SAS A tiempo completoSenior´s Club, busca para su equipo de trabajo, administrador de empresas o afines. Al menos con 2 años de experiência en áreas administrativas y/o financieras en hoteles, entidades de salud, hogares para el adulto mayor, o propiedad horizontal. Con manejo contable, gestión de personal, proveedores, servicio al cliente, y logística. Cargo:...
-
Senior Operations Manager
hace 7 meses
Cali, Colombia TaskUS A tiempo completo**Job Description: Senior Operations Manager** What does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we hire the best of the best, after all, we are a ridiculously good company so we make...
-
Senior Operations Manager
hace 6 meses
Cali, Colombia TaskUS A tiempo completoSo what does a Senior Operations Manager really do? Think of yourself as someone who will manage day-to-day business operations, including performance, billing, and PNL, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come on,...
-
Senior Operations Manager
hace 7 meses
Cali, Colombia TaskUS A tiempo completo**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Visionary Director of Networking Strategy
hace 1 semana
Cali, Valle del Cauca, Colombia CommScope Inc. A tiempo completoLead the Future of Campus NetworkingIn today's fast-paced, always-on world, it's essential to connect with meaningful work. As a global leader in networking solutions, CommScope Inc. delivers cutting-edge technologies to support secure, reliable, and scalable network infrastructures.We're seeking an experienced Senior Director of Product Management to lead...
-
Regional Director for LATAM Operations
hace 1 semana
Cali, Valle del Cauca, Colombia Ingepsy A tiempo completoJob Description">">Ingepsy is seeking a highly experienced Regional Director to lead our LATAM operations. The ideal candidate will have a strong understanding of the forex market and regulatory environments in the region, as well as excellent leadership and communication skills.">">About Ingepsy">">We are a leading investment firm offering Forex and CFD...
-
Executive Director for LATAM Operations
hace 2 semanas
Cali, Valle del Cauca, Colombia INGEPSY A tiempo completoINGEPSY is a leading investment firm offering Forex and CFD trading services. We are seeking an experienced Regional Managing Director to lead our LATAM office and drive business growth in the region.Job OverviewThis is a senior leadership role that requires strategic thinking, business acumen, and exceptional leadership skills.The ideal candidate will have...
-
Operations Director
hace 2 semanas
Cali, Valle del Cauca, Colombia Taskus Colombia Sas A tiempo completoCompany OverviewTaskUs is a leading provider of outsourced digital services and next-generation customer experience. The company has expanded its workforce to approximately 45,000 employees globally and operates in twenty-three locations across twelve countries.About UsWe are dedicated to providing competitive industry salaries and comprehensive benefits...
-
Regional Director of Latin America Business Development
hace 3 semanas
Cali, Valle del Cauca, Colombia David Kennedy Recruitment A tiempo completoJob Title: Regional Director of Latin America Business DevelopmentCompany Overview: David Kennedy Recruitment is partnering with a leading investment firm to recruit a seasoned executive for their LATAM office.Salary: The base salary for this position ranges from $150,000 to $200,000 per annum, depending on experience and qualifications.Job Description:We...
-
Trade Operations Controls Analyst
hace 5 días
Cali, Colombia Johnson & Johnson Family of Companies A tiempo completo**"Johnson & Johnson companies are equal opportunity employers"** - At Johnson & Johnson, the largest healthcare company in the world, we come together with one purpose: to profoundly change the trajectory of health for humanity.- Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the...
-
Operations Director
hace 7 días
Cali, Valle del Cauca, Colombia Humanly (Humanly) A tiempo completoAbout Humanly: Humanly is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Humanly serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Operations Director for Manufacturing
hace 3 semanas
Cali, Valle del Cauca, Colombia Flora Food Group A tiempo completoRole OverviewWe are seeking an experienced Operations Director to lead operations at our Cali factory. This role is responsible for planning and overseeing short-, medium-, and long-term production and warehouse objectives, ensuring alignment with the site's vision and corporate priorities.About the PositionThis position involves driving continuous...
-
Senior Operations Manager
hace 1 mes
Cali, Valle del Cauca, Colombia Taskus A tiempo completoAt TaskUs, we prioritize our employees' well-being by offering competitive industry salaries. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards and Wellness.Job DescriptionWe are seeking a Senior Operations Manager who will provide mentorship, guidance, and career development to...
-
Operations Leadership Manager
hace 1 semana
Cali, Valle del Cauca, Colombia Scale Up Recruiting Partners A tiempo completoWe are Scale Up Recruiting Partners, a professional staffing agency based in Dallas, Texas, and we are looking for an experienced Director of Operations to join our team. This is an exceptional opportunity for a motivated and skilled professional to take on a pivotal leadership role in our company's rapid growth.This Director of Operations will be...
-
Senior Payroll Operations Manager
hace 3 semanas
Cali, Valle del Cauca, Colombia Taskus A tiempo completoAbout TaskUs: TaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
-
Director of Digital Marketing
hace 7 meses
Cali, Colombia Eddy Pump A tiempo completo**Company Description**: We are a leading group of industrial B2B engineering and manufacturing companies. We pride ourselves on innovation, quality, and our commitment to customer success. Our mission is to deliver sustainable solutions that meet the complex needs of our clients. **Position Overview**: We are seeking a Director of Digital Marketing who...
-
Director Académico Senior de Educación
hace 1 día
Cali, Valle del Cauca, Colombia Buscojobs Colombia A tiempo completoBuscamos un Director Académico Senior de Educación con experiencia en desarrollo y administración de programas educativos en una institución líder en la región. La posición implica liderar el equipo académico, desarrollar estrategias para mejorar la calidad del servicio educativo y garantizar la excelencia en las prácticas pedagógicas.Sobre el...
-
Perímetro Urbano Santiago de Cali, Colombia Launch Potato A tiempo completoUnlock Operational Excellence with Launch PotatoWe are seeking a seasoned Senior Quality Assurance Operations Specialist to join our team at Launch Potato. As a key member of our operations department, you will play a pivotal role in ensuring the highest standards of quality and efficiency in our operational processes.Company OverviewLaunch Potato is a...