Gs Total Rewards Senior Analyst, Benefit Operations

hace 4 semanas

Bogota, Colombia Johnson & Johnson A tiempo completo

At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities, and forward progress. That’s why for more than 135 years, we have aimed to keep people well at every age and every stage of life. Today, as the world’s largest and most broadly based healthcare company, we are committed to using our reach and size for good. We strive to improve access and affordability, create healthier communities, and put a healthy mind, body, and environment within reach of everyone, everywhere. Every day, our more than 140,000 employees across the world are blending heart, science, and ingenuity to profoundly change the trajectory of health for humanity.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

At Johnson & Johnson MedTech, we unleash diverse healthcare expertise, purposeful technology, and a passion for people to transform the future of medical intervention and empower everyone to live their best life possible. For more than a century, we have driven breakthrough scientific innovation to address unmet needs and reimagine health. In surgery, orthopedics, vision, and interventional solutions, we continue to help save lives and create a future where healthcare solutions are smarter, less invasive, and more personalized.

For All Requisitions, except Trainees and Interns

We are searching for the best talent for **Global Services Total Rewards Senior Analyst, Benefit Operations LATAM** to be in **Bogotá, Colombia **.

**You will be responsible for**:

- Supervise operations of benefits and pension administrators, health plans and other third party vendors in LATAM to ensure successful delivery of all services in accordance with Company policies/programs, customer service expectations and quality controls.
- Monitor contractual Performance Standards and scope of services commitments for benefits vendors and customer service functions across the discipline in LATAM and interact with third party vendors as needed on these topics.
- Independently support implementations of benefits programs, including updates to global benefit administration systems, documentation and customer service materials.
- Independently support ongoing operations, including updates to benefit administration systems, benefits renewal processing, annual enrollments, system audits, and customer service matters.
- Audit services to ensure compliance with contracts, services agreements and compliance controls.
- Handle appeals relating to enrollment, eligibility, severance, healthcare claim and pension matters.
- Collaborate with other internal groups and third-party vendors to support technical infrastructure testing, data interfaces in/out of the system, testing strategies and execution for plan changes and reporting.
- Consult with Corporate Services Total Rewards and/or third-party vendors on product or service enhancements and/or changes.
- Provide detailed analytical support to the Total Rewards team including extensive research, ad hoc analysis of data, and recommendations for improvements.
- Interface with Corporate Services, local/regional HR teams, brokers and third-party benefit administrators to ensure timely delivery of benefit-related matters.
- Handle day-to-day assigned tasks, initiatives and projects that arise, escalating cases as appropriate.
- Support acquisitions, divestitures, or restructuring related to Total Rewards matters.
- Support special projects and perform additional duties as required.

**Qualifications**:

- A minimum of a Bachelor's degree is required.
- 4-6 years of relevant experience working in a Compensation, Benefits and/or HR/Business Operations capacity with strong analytical focus is required.
- Excellent level of Spanish and English required (Portuguese preferred).
- Strong project management skills with experience in supporting the execution of large-scale projects is required.
- Strong sense of urgency, process-orientation, attention to detail, outstanding teaming and collaboration skills are required.
- Excellent research and quantitative business skills are required.
- Proven experience at a complex, matrixed environment is preferred.
- 2 years of experience supporting the management of large, complex outsourcing relationships preferred.
- Experience with Microsoft Office suite of software products, Workday, SalesForce, database and HRIS systems and reporting tools is preferred.
- This position is located in Bogota, Colombia and may require up to 10% travel.

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