Product Operation Specialist 1
hace 6 meses
**See yourself at Twilio**:
Join the team as our next Product Operations Specialist I
**Who we are & why we're hiring**:
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
**About the job**:
**Responsibilities**:
In this role, you'll:
- Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
- Log customer interactions and tag/categorize issues accordingly.
- Respond to and action incoming carrier partner notifications.
- Quickly and confidently triage complex issues to the Level 2 team.
- Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core area and basic questions across multiple areas.
- Work independently to troubleshoot/determine resolution for issues across multiple areas in your team's domain
**Qualifications**:
**Required**:
- You're thorough, organized, and detail-oriented, and you're able to prioritize and execute multiple processes.
- You're empathetic and customer centric to the core.
- You're a clear verbal and written communicator.
- You're introspective and committed to continuous self-improvement.
- You're capable of learning quickly and mastering complicated systems.
- You're capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
- You're able to complete tasks in core area within SLAs.
- You have 1+ years of working on an Operations team.
- You're able to complete tasks in core and related areas within SLAs.
**Location**
This role will be based remotely in Colombia.
**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
If this role isn't what you're looking for, please consider other open positions.
-
Product Operation Specialist 1
hace 6 meses
Bogota, Colombia Twilio A tiempo completo**Product Operations Specialist (L1)**: **Because you belong at Twilio**: - The Who, What, Where and Why_ **Who?** As a Product Operations Specialist I, Twilio is looking for someone who lives the Twilio Magic. You also have: - You're thorough, organized, and detail-oriented, and you're able to prioritize and execute multiple processes. - You're...
-
Product Operation Specialist I
hace 6 meses
Bogota, Colombia Twilio A tiempo completo**See yourself at Twilio**: Join the team as Twilio's next Product Operations Specialist (L1) **Who we are & why we're hiring**: **Responsibilities**: In this role, you'll: - Assess the nature of product or service issues and resolve basic-to-intermediate level problems. - Log customer interactions and tag/categorize issues accordingly. - Respond to and...
-
Sales & Operation Specialist
hace 6 meses
Bogota, Colombia Aggreko, LLC A tiempo completoEn Aggreko suministramos soluciones de energía para que las comunidades puedan prosperar y los negocios puedan crecer. Llevamos energía y calefaccion y aire acondicionado a clientes y comunidades donde lo necesiten. Estamos buscando contratar inmediatamente a un Sales & Operation Specialist, un puesto que nos ayudara a crecer junto con nuestros...
-
Product Operation Specialist 2
hace 6 meses
Bogota, Colombia Twilio A tiempo completo**See yourself at Twilio**: Join the team as our next Product Operations Specialist II **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At...
-
Medical Operation Specialist
hace 6 meses
Bogota, Colombia ABBVIE A tiempo completoJoin us at AbbVie, where medicine, aesthetics, and science are powered by some of the brightest minds in the world. We're a dynamic biopharmaceutical company that offers you the resources you need and a global reach that empowers your innovative mindset. From day one, we've known it takes teamwork, passsion, and culture built on diversity and inclusion to...
-
SAP IT Specialist 1
hace 6 meses
Bogota, Colombia Expro A tiempo completo**SAP Specialist 1 FICO**: **Job Summary**: **Primary Duties and Responsibilities**: The Lead Analyst is expected to: - Prioritize and manage the pipeline of IT enabled business projects that enhance the ability of Operations to service our customers and add bottom line value to the organization. - Manage the relationships between IT and Finance departments...
-
Logistics Operation Specialist After Hours
hace 6 meses
Bogota, Colombia TRANS-PRO LOGISTICS A tiempo completoTrans-Pro Logistics Inc (since 1989), a well-established third-party Transportation and Logistics provider, is specialized in all types of freight destined to and originating from Canada, the United States, and Mexico. From our company’s headquarters in Montreal and offices in Toronto, Calgary, Mexico, Colombia, and Ukraine, we provide five-star...
-
Specialist Sls
hace 6 meses
Bogota, Colombia DHL A tiempo completo**Title: Specialist SLS AFR** **Location: GSC BOG** Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request. - Follow up the quote status until get a customer decision. Target to provide quote to...
-
Vans Sales
hace 6 meses
Bogota, Colombia Inchcape A tiempo completoCargo: Vans Sales & Product Specialist Rol: coordinar y apoyar todas las actividades y estrategias de ventas y producto para Mercedes-Benz Vans relacionadas con la determinación de la estrategia de precios, análisis de competidores, proceso de homologación para los diferentes productos (Vans panel y pasajeros), entrenamiento de producto para personal de...
-
Onboarding & Product Specialist
hace 7 meses
Bogota, Colombia ClinicGrower A tiempo completoDo you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you a technically minded person (Websites, SEO, Project Coordination) and love progressing clients through product...
-
Vans Sales
hace 2 meses
Bogota, Colombia Inchcape A tiempo completoCargo: Vans Sales & Product SpecialistRol: coordinar y apoyar todas las actividades y estrategias de ventas y producto para Mercedes-Benz Vans relacionadas con la determinación de la estrategia de precios, análisis de competidores, proceso de homologación para los diferentes productos (Vans panel y pasajeros), entrenamiento de producto para personal de...
-
Senior Product Marketing Specialist
hace 6 meses
Bogota, Colombia Kushki A tiempo completo**¡Nuestra aventura como Unicornio continúa y queremos seguir causando impacto como Nación!** Atrévete a ser parte de nuestro esfuerzo por digitalizar más comercios, llevando nuestros canales de pagos a diferentes países y así cumplir con nuestra misión de Conectar Latam con Pagos. **Senior Product Marketing Specialist**: El propósito principal de...
-
Product Development Specialist
hace 6 meses
Bogota, Colombia Sagan A tiempo completo**Job Position: Product Development Specialist - Latam** **Location**: Remote (CST Timezone) **Work Schedule**: Monday - Thursday, 9 AM to 6 PM CST Are you a creative thinker with a passion for developing innovative products? We're looking for a talented Product Development Specialist to join our team and lead the development of new products across our...
-
Back Office Operation
hace 6 meses
Bogota, Colombia Solvo Global A tiempo completo**Position**:Back Office Operation **City**:On site - Bogotá **Schedule**: Monday to Friday 7:30 a.m. - 4:30 p.m. **Remuneration**: $3'000.000 - 3'700.000 **Job description**: This role, will be responsible for managing all aspects of the import process, from coordinating with overseas suppliers to ensuring timely delivery to domestic...
-
Product Specialist
hace 6 meses
Bogota, Colombia Medtronic A tiempo completo**Careers that Change Lives** The role of marketing has never been more central to the growth for Medtronic. We value marketers with strong Customer and Market Insights, which are foundational to our ability to respond to customer needs. Value proposition, content, and messaging expertise are critical to drive customer engagement and acceptance. Broadening...
-
Specialist Sls Afr
hace 6 meses
Bogota, Colombia DHL A tiempo completo**Title: Specialist SLS AFR** **Location: GSC BOG** Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request - Follow up the quote status until get a customer decision. Target to provide quote to...
-
Specialist Sales Afr
hace 6 meses
Bogota, Colombia DHL A tiempo completo**Title: Specialist SLS AFR** **Location: GSC BOG** Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request - Follow up the quote status until get a customer decision. Target to provide quote to...
-
Specialist Cdz
hace 6 meses
Bogota, Colombia DHL A tiempo completo**Title**: Specialist CDZ **Location**: GSC BOG Support customs Operation offices for both CAE and MLI stations in the United States through the audit and follow up of files making the respective Update and Validation of the information its OFR Imports in Kewill ISF system using either documents shipment at EDM/IBM platforms, Logis/CW1 and Customs...
-
Support Specialist Level 1
hace 6 meses
Bogota, Colombia Placer.ai A tiempo completo**ABOUT PLACER.AI**: Placer.ai is a fast-growing big data startup led by seasoned executives and repeat entrepreneurs who are building the world's first "Google Analytics for the physical world." Placer.ai's platform provides instant visibility into any property in the U.S., presenting accurate details about visitation patterns and demographic breakdowns of...
-
Asesor Comercial Call Center Pymes
hace 6 meses
Bogota, Colombia Grupo COS (Customer Operation Success) A tiempo completoCUSTOMER OPERATION SUCCESS S.A.S. se encuentra en la búsqueda de un Asesor de Ventas de PYMES con experiência en Call Center 6 meses. Nuestra empresa se dedica a brindar soluciones a nuestros clientes en el área de operaciones para asegurar su éxito en el mercado. **Requisitos**: - Experiência previa en ventas, preferentemente en el sector de PYMES...