Product Operation Specialist I

hace 6 meses


Bogota, Colombia Twilio A tiempo completo

**See yourself at Twilio**:
Join the team as Twilio's next Product Operations Specialist (L1)

**Who we are & why we're hiring**:
**Responsibilities**:
In this role, you'll:

- Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
- Log customer interactions and tag/categorize issues accordingly.
- Respond to and action incoming carrier partner notifications.
- Quickly and confidently triage complex issues via documented internal escalation paths.
- Effectively respond to all basic and some advanced questions from customers (external and internal) in your core area.

**Qualifications**:
**Required**:

- You're thorough, organized, and detail-oriented, and you're able to prioritize and execute multiple processes.
- You're empathetic and customer centric to the core.
- You're a clear verbal and written communicator.
- You're introspective and committed to continuous self-improvement.
- You're capable of learning quickly and mastering complicated systems.
- You're capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
- You're able to complete tasks in core area within SLAs.

**Location**

This role will be based remotely in Colombia.

**What We Offer**:
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

**Twilio thinks big. Do you?**:
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

If this role isn't what you're looking for, please consider other open positions.



  • Bogota, Colombia Twilio A tiempo completo

    **Product Operations Specialist (L1)**: **Because you belong at Twilio**: - The Who, What, Where and Why_ **Who?** As a Product Operations Specialist I, Twilio is looking for someone who lives the Twilio Magic. You also have: - You're thorough, organized, and detail-oriented, and you're able to prioritize and execute multiple processes. - You're...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Product Operations Specialist I **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At...


  • Bogota, Colombia O-I A tiempo completo

    Descripción de la empresa ¿Recuerdas la última vez que abriste una botella de champán? ¿Una cerveza fría después de un duro día de trabajo o una botella de agua mineral con gas para calmar la sed? Pues probablemente la hicimos nosotros. Somos O-I y nos encanta ser quienes más envases de vidrio fabricamos en el mundo. O-I cuenta con más de un...


  • Bogota, Colombia O-I A tiempo completo

    Descripción de la empresa ¿Recuerdas la última vez que abriste una botella de champán? ¿Una cerveza fría después de un duro día de trabajo o una botella de agua mineral con gas para calmar la sed? Pues probablemente la hicimos nosotros. Somos O-I y nos encanta ser quienes más envases de vidrio fabricamos en el mundo. O-I cuenta con más de un...


  • Bogota, Colombia Aggreko, LLC A tiempo completo

    En Aggreko suministramos soluciones de energía para que las comunidades puedan prosperar y los negocios puedan crecer. Llevamos energía y calefaccion y aire acondicionado a clientes y comunidades donde lo necesiten. Estamos buscando contratar inmediatamente a un Sales & Operation Specialist, un puesto que nos ayudara a crecer junto con nuestros...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Product Operations Specialist II **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At...


  • Bogota, Colombia ABBVIE A tiempo completo

    Join us at AbbVie, where medicine, aesthetics, and science are powered by some of the brightest minds in the world. We're a dynamic biopharmaceutical company that offers you the resources you need and a global reach that empowers your innovative mindset. From day one, we've known it takes teamwork, passsion, and culture built on diversity and inclusion to...


  • Bogota, Colombia TRANS-PRO LOGISTICS A tiempo completo

    Trans-Pro Logistics Inc (since 1989), a well-established third-party Transportation and Logistics provider, is specialized in all types of freight destined to and originating from Canada, the United States, and Mexico. From our company’s headquarters in Montreal and offices in Toronto, Calgary, Mexico, Colombia, and Ukraine, we provide five-star...

  • Vans Sales

    hace 6 meses


    Bogota, Colombia Inchcape A tiempo completo

    Cargo: Vans Sales & Product Specialist Rol: coordinar y apoyar todas las actividades y estrategias de ventas y producto para Mercedes-Benz Vans relacionadas con la determinación de la estrategia de precios, análisis de competidores, proceso de homologación para los diferentes productos (Vans panel y pasajeros), entrenamiento de producto para personal de...


  • Bogota, Colombia CSG A tiempo completo

    Colombia, Remote Hi, I'm Juliana Restrepo , your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling...


  • Bogota, Colombia ClinicGrower A tiempo completo

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you a technically minded person (Websites, SEO, Project Coordination) and love progressing clients through product...

  • Vans Sales

    hace 2 meses


    Bogota, Colombia Inchcape A tiempo completo

    Cargo: Vans Sales & Product SpecialistRol: coordinar y apoyar todas las actividades y estrategias de ventas y producto para Mercedes-Benz Vans relacionadas con la determinación de la estrategia de precios, análisis de competidores, proceso de homologación para los diferentes productos (Vans panel y pasajeros), entrenamiento de producto para personal de...


  • Bogota, Colombia Kushki A tiempo completo

    **¡Nuestra aventura como Unicornio continúa y queremos seguir causando impacto como Nación!** Atrévete a ser parte de nuestro esfuerzo por digitalizar más comercios, llevando nuestros canales de pagos a diferentes países y así cumplir con nuestra misión de Conectar Latam con Pagos. **Senior Product Marketing Specialist**: El propósito principal de...

  • Product Engineer

    hace 6 meses


    Bogota, Colombia Prysmian Group A tiempo completo

    Visión general y principales funciones Estamos buscando un Ingeniero de producto para unirse a nuestro equipo. Con sede en Bogotá -Colombia, con el objetivo de diseñar productos y servicios de valor agregado para nuestros clientes (interno y Externo), cumpliendo requisitos legales y sostenibles. Principales **Responsabilidades**: 1. Establecer los...


  • Bogota, Colombia Sagan A tiempo completo

    **Job Position: Product Development Specialist - Latam** **Location**: Remote (CST Timezone) **Work Schedule**: Monday - Thursday, 9 AM to 6 PM CST Are you a creative thinker with a passion for developing innovative products? We're looking for a talented Product Development Specialist to join our team and lead the development of new products across our...

  • Product Specialist

    hace 6 meses


    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** The role of marketing has never been more central to the growth for Medtronic. We value marketers with strong Customer and Market Insights, which are foundational to our ability to respond to customer needs. Value proposition, content, and messaging expertise are critical to drive customer engagement and acceptance. Broadening...


  • Bogota, Colombia Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...


  • Bogota, Colombia O-I A tiempo completo

    **Descripción de la empresa** Sobre O-I ¿Recuerdas la última vez que abriste una botella de champán? ¿Una cerveza fría después de un duro día de trabajo o una botella de agua mineral con gas para calmar la sed? Pues probablemente la hicimos nosotros. Somos O-I y nos encanta ser quienes más envases de vidrio fabricamos en el mundo. O-I cuenta con...

  • Specialist Sls

    hace 6 meses


    Bogota, Colombia DHL A tiempo completo

    **Title: Specialist SLS AFR** **Location: GSC BOG** Support with quotes creation and submission for AFR product and validation of performance reports based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request. - Follow up the quote status until get a customer decision. Target to provide quote to...

  • Bim Specialist I

    hace 6 meses


    Bogota, Colombia AECOM A tiempo completo

    Descripción de la empresa Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...