Customer Success: Intern Opportunities for Sena

hace 6 días

Bogotá Cundinamarca, Colombia Microsoft A tiempo completo

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Learn more about our cultural attributes

At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.

Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today

**Responsibilities**:
**Customer Success Account Management**

As a Customer Success Account Management intern, you will support developing the understanding of customer's business processes and industry. Identifies and leverages Key Performance Indicators (KPIs) to prioritize business outcomes, demonstrate business value to customer, and optimize Microsoft solutions. Develops strategic intent with customer through envisioning and use case development. Work with customer to create stakeholder map, customer success plan, customer success strategy, and journey map. Listens to and challenges customer decisions when appropriate. Works with stakeholders to execute against customer success plan. Guides customer to manage change initiatives. Helps customers define and realize their transformational targets. Engages and builds relationships with partners. Contributes to internal account strategy and engages in joint solution identification with internal teams and stakeholders.

**Responsibilities**:

- Understanding the Customer - Seeks information about the customer through research (e.g., reads customer publications, speaks with peers and customers) to learn about their business, needs, and strategy and keeps up to date with customer business and business outcomes. Communicates customer insights to internal teams.
- Business Value Communication - Communicates business value of solutions for customer organization through demonstrations, storytelling, etc. Observes and listens to senior colleagues to build knowledge of relevant customer stories and industry, competitive, and/or Microsoft best practices to support business outcomes.
- Partner Engagement Engages with and leverages relevant internal and external partners and/or Services to support business outcomes as appropriate. Identifies appropriate partner and jointly develops plan for the play based on knowledge of the customer.
- Cross-Team Collaboration - Coordinates internal peers across functions to support business outcomes and enable execution of customer success through One Microsoft. Identifies and begins developing relationships with customer team members.
- Customer Advocacy - Acts as the voice of the customer and Partner by learning to identify and share feedback around technical capabilities, blockers, and insights that relate to the customer with internal teams (e.g., Engineering), leveraging relevant tools (e.g., OneList). Responds to feedback and supports positive change within Microsoft.

**Qualifications**:
**Minimum Qualifications**
- Students with knowledge in System engineering, Information technology, administration, business, or related.

**Preferred Qualifications**
- Strong desire and business acumen for consultative solution selling.
- Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
- Exceptional negotiation, customer service, and interpersonal skills
- Excellent verbal and written communication, analytical and presentation skills

  • Manager Customer Success

    hace 2 meses

    Bogotá, Cundinamarca, Colombia HRprofile A tiempo completo

    HR Profile, a consulting firm specializing in recruitment and selection of professionals for the LATAM region, is seeking an **Manager** **Customer Success ** for our client, a multinational company specializing in digital development and agile solutions, with operations in the USA, Chile, Mexico, and Colombia. **Objective**:As a Customer Success Manager,...

  • Customer Success Specialist Mgr

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia Zebra Technologies A tiempo completo

    **Remote Work: Hybrid** **Overview**: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard,...

  • Customer Success Manager

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Teamtailor A tiempo completo

    {"h1": "Customer Success Manager at Teamtailor", "p": "At Teamtailor, we're expanding our Customer Success department and looking for a strong relationship-builder to join our team and take care of our American clients. As a Customer Success Manager, you will be responsible for implementing and onboarding new customers, helping them use Teamtailor at its...

  • Customer Success Specialist

    hace 3 semanas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Customer Success SpecialistAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a Customer Success Specialist, you'll play a critical role in building and maintaining strong relationships with our key accounts, driving operational efficiency, and identifying opportunities for expansion.Key...

  • Customer Success Executive

    hace 1 mes

    Bogotá, Cundinamarca, Colombia Infobip Ltd A tiempo completo

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s...

  • Customer Success Account Management Director

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia Microsoft A tiempo completo

    As a Customer Success Account Management (CSAM) Director, you lead a high performing team of Customer Success Account Managers (CSAMs) Managers in varying stages of career development, cloud adoption, portfolio and program management, cloud service management and technology trends. This is an exciting role that will help fuel customer success through your...

  • Sales: Internship Opportunities for Sena Students

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia Microsoft A tiempo completo

    Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. At Microsoft, Interns work on real-world projects in collaboration with teams across the...

  • Customer Success Manager

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia SAP A tiempo completo

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Customer Success Manager

    hace 6 días

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our products and services by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and...

  • Customer Success

    hace 1 mes

    Bogotá, Cundinamarca, Colombia Weibook A tiempo completo

    En Weibook estamos revolucionando el mundo de la belleza a través de la inteligencia artificial. Somos un equipo en rápido crecimiento con presencia en más de 22 países, y buscamos a nuestro próximo **Customer Success Specialist** para que nos ayude a seguir impactando a miles de negocios. Nuestra plataforma combina la última tecnología en IA con...

  • Customer Success Manager

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to ensure customer satisfaction and...

  • Customer Success Specialist

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Job DescriptionCoE Customer Success SpecialistJob Summary:We are seeking a highly motivated and experienced Customer Success Specialist to join our team at Iron Mountain. As a key member of our Customer Success team, you will be responsible for supporting the growth and success of our customers, building strong relationships with internal stakeholders, and...

  • Technology Sales: Internship Opportunities for Sena

    hace 4 semanas

    Bogotá, Cundinamarca, Colombia Microsoft A tiempo completo

    Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. At Microsoft, Interns work on real-world projects in collaboration with teams across the...

  • Customer Success Manager

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia HRprofile A tiempo completo

    **HR Profile**, a consulting firm specializing in recruitment and selection of professionals for the LATAM region, is seeking an **Customer Success Manager** for our client, a multinational company specializing in digital development and agile solutions, with operations in the USA, Chile, Mexico, and Colombia. **Objective**: As a Customer Success Manager,...

  • Customer Success Manager

    hace 1 semana

    Bogotá, Bogotá D.E., Colombia Instaleap A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Instaleap. As a key member of our customer success team, you will be responsible for ensuring our clients achieve their business goals and objectives through the effective use of our platform.Key ResponsibilitiesBuild and maintain strong relationships with our clients...

  • Customer Success Specialist

    hace 6 días

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Customer Success SpecialistAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive business growth and success. As a Customer Success Specialist, you'll play a critical role in building and maintaining strong relationships with our key accounts, driving revenue growth, and ensuring seamless customer service.Key...

  • Customer Success Expert

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Customer Success SpecialistAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a Customer Success Specialist, you'll play a critical role in building and maintaining strong relationships with our key accounts, ensuring their needs are met, and identifying opportunities for expansion.Key...

  • Customer Success Specialist

    hace 17 horas

    Bogotá, Bogotá D.E., Colombia Iron Mountain A tiempo completo

    Job Title: CoE Customer Success SpecialistAt Iron Mountain, we're committed to delivering exceptional customer experiences that drive growth and success. As a CoE Customer Success Specialist, you'll play a critical role in building and maintaining strong relationships with our customers, driving account growth, and ensuring seamless operational support.Key...

  • Customer Success Manager Colombia

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Doctoralia Mexico A tiempo completo

    Customer Success Manager - Colombia**About Us:**We are a B2B SaaS company that drives growth for businesses through innovative solutions, similar to Doctoralia Mexico.**Responsibilities:**1. Manage customer relationships to ensure satisfaction and retention, fostering long-term partnerships.2. Provide onboarding and training for new customers, ensuring they...

  • Customer Success Manager

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Anthology Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at Anthology Inc. As a key member of our Customer Success Management team, you will play a critical role in ensuring our customers realize value throughout their Anthology journey.Key ResponsibilitiesSupport the maintenance of annual recurring revenue of 90%+ for...