Quality Analyst- Clay

hace 6 meses


Bogota, Colombia EXL Services A tiempo completo

Nos encontramos en busqueda de un Quality Assurance

¿Qué se requiere?
- Profesional universitario en administración de empresas o áreas afines.
- 1 año mínimo de experiência en posiciones de liderazgo en áreas de calidad en BPO/ Call Center.
- Manejo de Excel Avanzado.
- Inglés B2+

¿Cuáles son las funciones?
- Ejecutar el plan de calidad para cada proyecto.
- Ser el punto de contacto en relación a procesos de calidad, herramientas y equipo a cargo.
- Monitorear las métricas de control de calidad para mejorar el desempeño.
- Verificar los requisitos del cliente tanto interna como externamente y asegurar su cumplimiento.

¿Qué ofrecemos?
- Contrato a término indefinido
- Presencial Bogotá | Sede Connecta


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