Quality Assurance Analyst

hace 4 días

Bogota, Colombia Symphonic Distribution A tiempo completo

**Quality Assurance Analyst**

**About the company //**

Symphonic Distribution is a 100% independent music distribution and marketing company headquartered in downtown Tampa, FL and with offices in Brooklyn, Nashville, Denver, and Bogota, Colombia. We focus on distributing, promoting, and developing great independent music from artists, record labels, and many more. Not only do we want to work with some great and prolific creators, but we want to also work with creative, passionate, positive, and forward-thinking individuals. Maybe this is you? If so, then below you will find an opportunity to join Symphonic. As a company, we want to have an environment that is inclusive, diverse, and accepting so that everyone, regardless of their background, race, or sexual orientation, has a chance to do great things in the industries of music, tech, and marketing. The **Quality Assurance Analyst **will work full time out of our Bogota, Colombia location and will come with some really cool perks as well as ensuring that as an individual you have the proper work/life balance.

**About the role //**

We are looking for a talented **Quality Assurance Analyst** who loves data analysis and is passionate about building high quality products to delight and empower clients. This is a critical role that interacts with product managers, developers, and multiple stakeholder groups. The position is remote and reports to the QA Manager.

**What you can expect to do //**
- Become the expert on Symphonic’s data products
- Collaborate with Product Managers on user stories for new product features
- Groom stories to ensure they are well defined and verifiable
- Design test plans
- Validate that new features meet requirements and acceptance criteria
- Reproduce any reported bugs and file actionable tickets for dev team
- Communicate status of bugs or outages back to stakeholders
- Collect metrics on defects and present to management
- Attend daily standup and weekly meetings
- Contribute to evolving our processes and culture

**What you will need to have //**
- Attention to detail in validating requirements
- Excellent verbal and written communication skills
- Intermediate - Advance knowledge of databases and SQL to investigate data errors and test BI tickets
- Experience using ticket management tools (e.g. Jira, Azure DevOps)
- Experience creating data visualization outputs (e.g. dashboards) that drive decision making
- Analytical, problem solving mindset
- Empathy for users and stakeholders
- Ability to assess the usability of new features
- Familiarity with agile user stories and acceptance criteria
- Comfort collaborating with remote developers or product managers

**What else will be helpful in this role //**
- Familiarity working with feature flags in a continuous delivery environment
- Experience with a kanban process
- Comfort using developer tools in the browser to check for errors
- Experience with automated testing
- Love for music

**About Symphonic Distribution

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