Junior to Junior+ List Services Support Specialist
hace 2 semanas
**Overview**:
Performs technical work in support of List Services operation. Work involves evaluating, processing, and preparing address data for mailing activities within the retail, catalog, publication, and direct mail markets.
**Position Title: List Services Support Specialist**
**Location: Remote**
**What you will be doing**:
- Understanding Data Processing: Assisting in the evaluation, processing, and preparation of address data for mailing activities within various markets.- Communication Skills: Effective communication of production issues and requirements across various departments and locations.- Problem Resolution: Ability to resolve processing discrepancies and work with internal staff or third-party vendors for solutions.- Job Instruction Interpretation: Interpret job instructions accurately and facilitate the creation of new instructions if discrepancies are found.- Job Progress Monitoring: Estimate job completion dates, communicate job progress, and update production schedules accordingly.- Data Evaluation and Standardization: Evaluate customer input data, perform data standardization processes, and ensure data integrity. (CRM management)- Duplicate Address Elimination: Set matching and priority criteria to eliminate duplicate addresses. (This is CRM management)- Mail Preparation: Utilize certified software for mail preparation to achieve optimal postage discounts and support cooperative mailing programs.- Layout and Formatting: Layout and format data according to manufacturing and customer requirements.- Ancillary Paperwork Generation: Generate necessary paperwork for mailing production processes.- Reporting: Generate reports for internal and external customer approvals and communicate results effectively.- Quality Adherence: Adhere to data and mail preparation production standards and internal quality procedures.- Billing Support: Summarize data record counts for billing activities.
**Requirements & Qualifications**- Requires a high school diploma or equivalent with at least 4 years of relevant experience, or demonstrated ability to meet the job requirements. Two years of post-secondary education is preferred.- Ability to manage personal workload effectively in a busy environment.- Working knowledge of Microsoft Office products, particularly Access, Excel, and Word.- Knowledge of address components and mail preparation Presort software.
**Soft skills**:
- Attention to detail- Analytical attitude- Empathy- Communication skills - verbal and written- Problem analysis and problem-solving- Planning and organizing- Teamwork
**Why you will love Lean Tech**:
Join a powerful tech workforce and help us change the world through technology- Professional development opportunities with international customers- Collaborative work environment- Career path and mentorship programs that will lead to new levels.
Join Lean Tech and contribute to shaping the data landscape within a dynamic and growing organization. Your skills will be honed, and your contributions will play a vital role in our continued success. Lean Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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