Junior to Junior+ T1 Service Desk Analyst

hace 2 semanas


Desde casa, Colombia Lean Tech A tiempo completo

Lean Tech is a
** fast-growing** company located in
**Medellín, Colombia**. We currently have one of the most prominent networks within the
**entertainment**,
**financial, **and
**logistics** industries. Our corporate projections represent
**hundreds** of opportunities for our professionals to
**grow** and
**boost** their careers. Working with us means collaborating with large engineering teams across
**Latin America** and the
**United States**.

Join our dynamic IT team as a Tier I Service Desk Analyst, where you'll be the first point

of contact for technology-related queries. This role is pivotal in providing top-notch

support and troubleshooting for a wide range of enterprise systems, including hardware,

software, and peripherals. Your day-to-day will involve everything from account

provisioning to the deployment of cutting-edge computer systems and mobile devices.

We're looking for a tech-savvy problem-solver with a knack for proactive support, ready

to deliver exceptional customer service and maintain our high service standards.

You'll be part of a supportive IT team that values innovation and continuous

improvement. We offer opportunities for professional growth in a dynamic and

technology-driven environment. If you're passionate about technology and committed to

delivering outstanding customer service, we'd love to hear from you.

Position Title: Junior to Junior+ T1 Service Desk Analyst

Location: Remote

What you will be doing:

- Serve as the primary support for all incoming technology issues, ensuring

efficient resolution via remote tools, phone, or in-person assistance.
- Leverage enterprise tools for system provisioning and log detailed records of

user issues.
- Deploy and customize new or upgraded hardware and software solutions, both

on-site and remotely.
- Contribute to our Knowledge Base by documenting technical guides and

troubleshooting steps.
- Manage user access to systems and network shares, maintaining optimal

security and accessibility.
- Collaborate closely with the IT team to identify and preempt potential system

issues, ensuring mínimal service disruption.

Requirements & Qualifications

To excel in this role, you should possess:

- Vocational or technical certification in IT or a related field.
- 1-2 years of hands-on experience in an IT support role.
- Strong foundation in Windows Operating Systems, Microsoft Office, and Active

Directory.
- Excellent problem-solving, organizational, and communication skills.
- Ability to work independently with sound judgment.
- CompTIA A+ certification (preferred)
- Experience with LogMeIn, ServiceNow, Soti MDM, and Sysaid (preferred).
- Familiarity with macOS in a professional setting is a plus.

Why you will love Lean Tech:

- Join a powerful tech workforce and help us change the world through technology
- Professional development opportunities with international customers
- Collaborative work environment
- Career path and mentorship programs that will lead to new levels.

Join Lean Tech and contribute to shaping the data landscape within a dynamic and

growing organization. Your skills will be honed, and your contributions will play a vital

role in our continued success. Lean Tech is an equal-opportunity employer. We

celebrate diversity and are committed to creating an inclusive environment for all

employees.


  • Service Desk Manager

    hace 3 semanas


    Desde casa, Colombia Kin + Carta A tiempo completo

    **The opportunity**: At Kin + Carta, we’ve got opportunities to offer you — for growth, for leadership, for big, world-changing impact and for, dare we say it, fun. We are a global workforce that is committed to building a world that works better for everyone. And that starts with our Kin. That’s why we’re proud of: - The life we create within our...


  • Desde casa, Colombia Lean Tech A tiempo completo

    **Overview**: Provides direct technical support to internal business customers for software and hardware issues. Completes initial ticket assessment, researches potential solutions, and delivers fixes to the end user. Collects information from internal customers and works towards timely resolution. Collaborates with Tier II internal and external IT and...


  • Desde casa, Colombia Lean Tech A tiempo completo

    Overview:Provides direct technical support to internal business customers for software and hardware issues. Completes initial ticket assessment, researches potential solutions, and delivers fixes to the end user. Collects information from internal customers and works towards timely resolution. Collaborates with Tier II internal and external IT and security...


  • Desde casa, Colombia Lean Tech A tiempo completo

    **Our Company** Is in business for optimizing the movement of freight by providing shippers and carriers both mobility, enterprise and visibility software tools they need to run their businesses more efficiently. As the leading provider of Transportation Management Software (TMS), Asset Management Software (AMS), and Fleet Management Software (FMS) we are...

  • Service Desk Engineer

    hace 2 semanas


    Desde casa, Colombia Lean Tech A tiempo completo

    **Company Overview**: Cloud Revolution is seeking an organized, helpful, and passionate “do-er” who loves to cross things off lists. The right person for this role naturally pushes projects and tasks to completion, enjoys encouraging and assisting others, and is eager to learn about interrelated voice technologies, sometimes while under pressure to...


  • Desde casa, Colombia Corebridge Solutions A tiempo completo

    **About CoreBridge Solutions** CoreBridge Solutions is a trailblazer in outsourcing services for U.S. firms, known for integrating advanced technology to deliver precise and efficient solutions. Our firm excels in various sectors including legal, financial, medical, and marketing, bringing cutting-edge solutions to complex business challenges. At CoreBridge,...


  • Desde casa, Colombia Gorilla Logic A tiempo completo

    **Junior Developer (.NET)** Gorilla Logic is actively building a dynamic talent pool of junior developers for upcoming projects with our clients. We are seeking passionate individuals with at least 6 months of experience in.NET. As a junior developer in our talent pool, you will have the opportunity to play a vital role in enabling the vision and value our...


  • Desde casa, Colombia Gorilla Logic A tiempo completo

    **Junior Developer (Java)** Gorilla Logic is actively building a dynamic talent pool of junior developers for upcoming projects with our clients. We are seeking passionate individuals with at least 6 months of experience in Java. As a junior developer in our talent pool, you will have the opportunity to play a vital role in enabling the vision and value our...


  • Desde casa, Colombia Gorilla Logic A tiempo completo

    **Junior Developer (Devops/SRE)** Gorilla Logic is actively building a dynamic talent pool of junior developers for upcoming projects with our clients. We are seeking passionate individuals with at least 6 months of experience in Devops or SRE. As a junior developer in our talent pool, you will have the opportunity to play a vital role in enabling the...


  • Desde casa, Colombia Wolfram A tiempo completo

    **Job title**:Wolfram|Alpha Junior Technical Analyst **Responsibilities** - Reviewing Wolfram|Alpha features before release, including chemistry, physics, socioeconomic and other STEM content - Leading design review meetings with domain experts, product developers and curation specialists - Working with a team to develop products and review content for...


  • Desde casa, Colombia Gaming Innovation Group A tiempo completo

    Joining the Sports Betting Analysis Team at Gaming Innovation Group (GiG) would be an excellent opportunity for anyone passionate about sports and interested in the online gambling industry. GiG is a leading iGaming and Sports Betting technology company, providing solutions, products, and services to Sports Betting and iGaming Operators. As a Junior Sports...


  • Desde casa, Colombia Gorilla Logic A tiempo completo

    Junior Developer (Java)Gorilla Logic is actively building a dynamic talent pool of junior developers for upcoming projects with our clients. We are seeking passionate individuals with at least 6 months of experience in Java. As a junior developer in our talent pool, you will have the opportunity to play a vital role in enabling the vision and value our...


  • Desde casa, Colombia Gorilla Logic A tiempo completo

    Junior Developer (Devops/SRE)Gorilla Logic is actively building a dynamic talent pool of junior developers for upcoming projects with our clients. We are seeking passionate individuals with at least 6 months of experience in Devops or SRE. As a junior developer in our talent pool, you will have the opportunity to play a vital role in enabling the vision and...

  • Junior Accountant

    hace 4 semanas


    Desde casa, Colombia Thirdera A tiempo completo

    **Thirdera **is looking for highly skilled **Junior Accountant **to join our **Latam team!** **What isThirdera?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its...

  • Junior Accountant

    hace 4 semanas


    Desde casa, Colombia Thirdera A tiempo completo

    **Thirdera **is looking for highly skilled **Junior Accountant **to join our **Latam team!** **What isThirdera?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its...


  • Desde casa, Colombia Corebridge Solutions A tiempo completo

    About CoreBridge SolutionsCoreBridge Solutions is a trailblazer in outsourcing services for U.S. firms, known for integrating advanced technology to deliver precise and efficient solutions. Our firm excels in various sectors including legal, financial, medical, and marketing, bringing cutting-edge solutions to complex business challenges. At CoreBridge, we...

  • Junior Accountant

    hace 2 semanas


    Desde casa, Colombia Staff4Me A tiempo completo

    Staff4Me is currently seeking a Junior Accountant (NetSuite) to join our finance team. As a Junior Accountant, you will be responsible for assisting with various accounting tasks, with a specific focus on utilizing NetSuite software. This role offers a great opportunity for someone looking to build their career in accounting and gain experience working with...

  • Junior Business Analyst

    hace 2 semanas


    Desde casa, Colombia Lean Tech A tiempo completo

    Lean Tech is a **fast-growing** company located in **Medellín, Colombia**. We currently have one of the most prominent networks within the **transportation **and **logistics** industries. Our corporate projections represent **hundreds **of opportunities for our professionals to **grow **and **boost** their careers. Working with us means collaborating with...


  • Desde casa, Colombia Lean Tech A tiempo completo

    Provide first-level support for incoming technology issues. Responsible for support and troubleshooting of enterprise end user systems, to include software, peripheral and technical troubleshooting and repair. Requires a minimum Vocational/Technical School education, with one to two years of experience preferred. Provisioning user accounts, client support,...

  • Junior Front End Engineer

    hace 2 semanas


    Desde casa, Colombia Corebridge Solutions A tiempo completo

    **Junior Front End Engineer at CoreBridge Solutions (Remote in Barranquilla, Colombia)** - **Work Hours**: 7AM - 4PM, 10AM - 7PM (Local Time), Monday to Friday **Set-up Availability**: Remote (Work From Home) **_ Applicants must be based in Barranquilla, or anywhere in Colombia._** **About CoreBridge Solutions**: CoreBridge Solutions, a premier provider...