Process Delivery Specialist

hace 4 meses


Bogota, Colombia IBM A tiempo completo

**Introduction**
As a Finance & Administration Business Associate you'll be a trusted business advisor. You'll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business. You'll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

**Your Role and Responsibilities**
A Finance and Administrative Department Business Associate coordinates the daily workload, timely and accurate processing of routine administrative/accounting transactions and all related tasks received from more experienced accounting professionals and/or directors. It guarantees the delivery of a high quality product. Recommends improvements to existing procedures and processes.

**Required Technical and Professional Expertise**
Professional graduated preferably in Financial Careers, in areas such as finance or Accounting.

Responsible for collecting the portfolio of our clients, including monitoring and negotiation.
- Good writing and communication
- Advanced handling of Excel (handling of dynamic tables, mathematical formulas, basic knowledge of macros). Basic knowledge of office tools (Power Point, Word)
- End customer management
- Teamwork
- Problem resolution
- Analysis of data
- Bargaining power
- Excellent working knowledge of accounts receivable (AR) covering credit and collection processes.
- English B1
- Minimum experience of 1 year in administrative activities in companies of the real or service sector.

**Preferred Technical and Professional Expertise**
- Availability to work on Colombian holidays (depending on the calendars of the countries in which the operation is carried out).
- Availability to work at different times according to the needs of the country's operation (9-hour shifts between 9:00 AM and 7:00 PM from Monday to Saturday.
- Experience in multinational and/or multicultural environments will be valued.
- Extensive working knowledge of SAP will be valued.
- Experience in customer service will be an advantage.
- Having training in Six Sigma or Agile will be an advantage.

**About Business Unit**

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment pra



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