Delivery Manager

hace 7 días

Bogota, Colombia Rappi A tiempo completo

Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos

¿Quieres saber por qué Rappi?
- ️ VEMOS OPORTUNIDADES donde otros ven problemas;
- ️ VEMOS CERCANIA donde otros ven distancia;
- ️ VEMOS ADRENALINA donde otros ven presión.

Únete a un equipo donde todos somos capaces de TODO, donde todos tenemos las mismas oportunidades, sin importar género, raza, orientación sexual, religión, nacionalidad, edad, discapacidad, formación o experiência.

¿Te ha gustado lo que has leído hasta ahora? Descubre cómo entregarás magia junto con nosotros a través de tu misión Rappi

Revisa cómo impactarás nuestro ecosistema:
As a Delivery Director, the primary objective will be to ensure successful and timely delivery of the initiatives to our stakeholders. He/She will be responsible for leading and overseeing the execution of multiple initiatives across multiple areas, ensuring quality, meeting deadlines, and ensuring client satisfaction. Additionally, he/she will drive operational efficiency and continuous improvement in service delivery.

Como parte de Rappi, serás responsable de:
Key Responsibilities:
- Lead and manage the delivery of projects from initiation to completion, ensuring established objectives are met.- Supervise and coordinate delivery teams, including agile coaches, by assigning resources and ensuring proper workload balance.- Establish and maintain a structured approach to delivery management, utilizing recognized frameworks and methodologies.- Collaborate closely with stakeholders to understand their needs, expectations, and requirements, and ensure clear and effective communication throughout the delivery cycle.- Identify and mitigate project risks and issues, implementing mitigation strategies and taking corrective actions when necessary.- Continuously evaluate and improve delivery processes, identifying opportunities to increase efficiency, optimize resources, and enhance service quality.- Generate progress reports on project tracking, presenting key metrics and highlighting relevant achievements, challenges, and recommendations.- Proven experience in successfully managing project and service delivery in a technology environment.- In-depth knowledge of project management methodologies such as Agile or Scrum, as well as best practices in service delivery.- Strong leadership skills and the ability to lead and motivate multidisciplinary teams towards project objectives.- Excellent communication skills, both verbal and written, with the ability to effectively interact with clients and team members.- Customer-oriented mindset and the ability to build strong client relationships by understanding and proactively responding to their needs.- Ability to make quick, data-driven decisions, prioritize tasks, and effectively manage available resources.- Strong problem-solving skills and the ability to effectively resolve conflicts.

Bien y ahora, ¿Cuáles son los requisitos para que yo sea parte de este universo de neón?

Rappi operates in more than 40 cities in 9 countries in Latin America. We have debit cards with VISA in Colombia, Mexico and Brasil and we have credit cards in Colombia, Mexico and Perú.

Tipo Empleador:
Regular

Empleador:
Rappi Technology Colombia

Para más información consulta nuestra pagina web

y revisa nuestras reseñas en Glassdoor

Te esperamos con mucha ansiedad y brillo en los ojos para entregar magia juntos
_#Rappi_

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