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Renewals Specialist

hace 3 meses

Bogotá, Bogotá D.E., Colombia TD SYNNEX Colombia LTDA A tiempo completo
Descripción del Puesto:

El Renewal Specialist – CCA (Caribean Central America) es el encargado de velar por la renovación de soportes y suscripciones de todo el portafolio vendido en la compañía.

Unos meses antes de concluir la vigencia de los contratos, se realiza todo el manejo comercial tanto con el Vendor como con nuestros Partners para poder vender y mantener esa base activa en todos los clientes finales.

Este negocio representa hoy el 30% del número total de la compañía.

Lleva tu carrera al siguiente nivel como Renewal Specialist - CCA.

Lo que harás:
  • Generar órdenes de compras y cotizaciones de forma proactiva a clientes.
  • Diseñar una agenda o cronograma de fechas de próximas renovaciones para el envío y seguimiento de órdenes de compras y cotizaciones.
  • Generar órdenes de compras y cotizaciones correspondiente a requerimientos del Partner ajustados a sus necesidades y tiempos.
  • Atender el requerimiento de cotización o de compra en el menor tiempo posible.
  • Lograr el cierre de ventas vía renovaciones de productos o licencias.
  • Atención y gestión de la relación con canales y fabricantes.
  • Fidelización de clientes y fabricantes garantizando una excelente experiencia de servicio.
  • Trabajo de la mano con el área de marketing para lograr mayor visibilidad en el envío de las ofertas.
  • Realizar tareas adicionales según lo asignado
  • Cumplir con los estándares de asistencia y puntualidad.
Lo que estamos buscando:
  • Nivel académico requerido: Profesional (DESEABLE).
  • Conocimientos técnicos requeridos: Técnicas de ventas - Servicio al cliente (INDISPENSABLE).
  • Años de experiencia total: Mínimo 1 año
  • Área de experiencia deseable (cargos ocupados, áreas, rol): Renovaciones, ejecutiva de cuentas, Call center, Servicio al cliente.
  • Años Experiencia el Cargo: Mínimo 1 año - Máximo 2 años.
  • Conocimientos o habilidades: Manejo avanzado paquete office - Ventas de productos - Habilidades en matemáticas.
  • Dominio idioma Inglés (Verbal y Escrito - Nivel B2).
  • Competencias: Orientación a los resultados - Comunicación - Impacto e influencia comercial – Proactividad Capacidad de organización, Estructuración.
Otra Educación / Certificaciones:
  • Bachillerato Universitario en Administración de Negocios con preferencia en Ventas/Marketing.
Las condiciones de trabajo:
  • Entorno profesional.
  • Horas de trabajo no estándar, según lo requiera el negocio.
Tú qué sacas de esto?
  • Aprovecha al máximo nuestra Organización Global: establece contactos con otros nuevos compañeros de trabajo dentro de sus primeros 30 días a través de nuestro programa de incorporación.
  • Haz crecer tu carrera: nuestra primera prioridad es contratar internamente y ayudar a nuestra gente a crecer. Como compañero de trabajo, tendrás más oportunidades profesionales disponibles. También puedes acelerar su camino hacia el éxito con programas formales sobre liderazgo y desarrollo profesional, y muchos más cursos a pedido.
  • Trabaja con proveedores de clase mundial: nuestros representantes de televentas actuales están trabajando con algunas de las marcas más importantes en tecnología.
  • Eleva tu bienestar personal: aumenta tu bienestar financiero, físico y mental a través de seminarios, eventos y nuestro Programa global de asistencia para el empoderamiento de la vida (LEAP por sus siglas en Inglés).
  • Diversidad, equidad e inclusión: no es solo una frase para nosotros; valorando cada voz es cómo tenemos éxito. Únete a nosotros para celebrar nuestra diversidad global a través de educación inclusiva, conversaciones significativas entre pares y oportunidades equitativas de crecimiento y desarrollo.
¿No cumples con todos los requisitos? Aplica de todos modos:

En TD SYNNEX, estamos orgullosos de ser reconocidos como un excelente lugar para trabajar y líder en la promoción y práctica de la diversidad, la equidad y la inclusión.

Si está entusiasmado por trabajar para nuestra empresa y cree que es un buen candidato para este puesto, lo alentamos a que presente su solicitud.

Puedes ser exactamente la persona que estamos buscando

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for