Salesforce Administrator

hace 2 semanas


Desde casa, Colombia Nicasource A tiempo completo
We're seeking a dynamic Salesforce Administrator proficient in Experience Cloud and Sales Cloud. In this pivotal role, you'll leverage your expertise in Salesforce configuration and development within a collaborative, cross-functional agile environment.

To thrive in this role, you'll need a deep understanding of Salesforce software and its functionalities, coupled with the ability to navigate and implement complex solutions in a fast-paced environment.

Prior experience as a Salesforce Administrator or in a similar capacity will be highly advantageous, allowing you to hit the ground running and make an immediate impact.


Minimum Qualifications

  • 13 years of experience as a Salesforce Administrator.
  • Demonstrated extensive experience in the administration and maintenance of Salesforce systems.
  • Experience in performing Salesforce upgrades and ensuring successful integration.
  • Exceptional ability to create and maintain Salesforce databases, ensuring data integrity and efficiency.
  • Indepth knowledge of Salesforce products and their functionalities, including Experience Cloud and Sales Cloud.
  • Certified Salesforce Administrator is preferred.
  • Excellent communication skills and capability to collaborate effectively with clients and team members.
  • Minimum English Qualifications: B1
  • Remote in
    LATAM

Main Core Actions and Their Activities and Deliverables
-
System Configuration Maintenance:

  • Customize Salesforce to align with business requirements.
  • Manage user roles, profiles, and security settings.
  • Create and maintain custom objects, fields, workflows, etc.
  • Document configurations and changes for maintenance purposes.
-
User Training and Support:

  • Conduct training sessions for users on Salesforce functionalities.
  • Provide ongoing support and assistance to users, resolving queries promptly.
-
Data Management and Integrity:

  • Maintain data integrity within Salesforce systems.
  • Perform data imports, exports, and updates while ensuring quality.
  • Implement data governance policies and procedures.
-
System Monitoring and Optimization:

  • Monitor system performance and troubleshoot issues.
  • Optimize system configurations to enhance efficiency and user experience.
-
Integration and App Management:

  • Integrate Salesforce with other systems seamlessly.
-
Reporting and Analytics:

  • Develop and maintain reports and dashboards for data analysis.
  • Provide insights for datadriven decisionmaking.
-
Documentation and Compliance:

  • Maintain comprehensive documentation for Salesforce configurations and processes.
  • Ensure compliance with relevant regulations and standards.

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