Salesforce Administrator

hace 5 meses

Desde casa, Colombia Cartiga° A tiempo completo

**Cartiga Vision**:
To transform the legal industry with solutions that maximize the outcomes of cases while improving the customer experience.

**Cartiga Mission**:
To help attorneys and their clients navigate their way to legal success with innovative funding, technology, and data solutions.

**About the role**:
Our rapidly growing team is in search of a motivated Salesforce Advanced Administrator for a direct-hire full-time opportunity. This is a great chance for someone who wants to have a say in the direction, strategy, and organizational use of the Salesforce platform.

**This role is not sponsorable**

**What you will take on**:

- Work closely with Salesforce CRM Manager and Business Analysts to identify and gather requirements for change requests, interpret business needs and align to capabilities which will lead to best practice, scalable solutions with a focus on exceptional user experience.
- Follow the company prioritization and collaboration rules to create a development roadmap for each assignment.
- Assist with all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules, etc.
- Maintain data quality and integrity.
- Coordinate the evaluation and exploration of new app exchange app and functions.
- Work independently to self-train, take classes, and attend conferences to reach developmental goals, certification, badges, etc.
- Training others on the customization and capabilities of the Salesforce platform.
- Gathering requirements and maintaining a continuous improvement mentality for the technical delivery process.
- Handle ongoing customization/alteration to processes that impact our Salesforce org, and related business systems (Dynamics, DocuSign, Conga, Custom Portal)
- Maintain, enhance, and create Salesforce workflows, flows, process builders, approval processes, reports, dashboards, and other configurations.
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Creating and maintaining technical documentation
- Data management to improve Salesforce data quality, implementing rules and automation as needed.
- Develop, test, and document custom development, integrations, and data migration elements of a Salesforce implementation.
- Develop custom solutions and interfaces on top of the Salesforce platform.
- Execute test plans to ensure quality delivery.
- Performing all database maintenance tasks.
- Documenting processes, including error reports and changes to field history tables.

**Who you are**:

- Strong Salesforce product knowledge and at least 3+ years of Salesforce Administration hands-on experience.
- Employment history that clearly demonstrates the skill requirements above are met. References are required.
- A history of successfully driving tasks and projects to completion.
- A demonstrated ability to understand complex business models.
- Salesforce Advanced Administrator Certification and Salesforce Platform App Builder certification
- Experience in the administration and maintenance of Salesforce systems
- Ability to quickly and proficiently analyze current Salesforce processes to see the big picture when troubleshooting, working on change requests, or implementing enhancements.
- Ability to design scalable, best practice solutions.
- Highly familiar with all setup items in a typical Lightning Salesforce org including security.
- Experienced with Flows.
- Experience with DocuSign and/or Conga Composer a plus
- Highly experienced with data management including imports and reporting.
- Experience with apps rollup helper, Pardot and Ring Central a plus
- Excellent relationship-building skills.
- Ability to collaborate with stakeholders at all levels in the organization.
- Ability to translate business requirements into technical solutions.
- Experience in change management and governance.
- Ability to train end users and key stakeholders.
- Ability to produce high quality technical documentation.

**About Cartiga**:
Cartiga is the unified brand of three companies (LawCash, Momentum Funding, and Ardec Funding) that have pioneered the legal financial services industry for over 20 years. Our focus is on providing three primary legal services: plaintiff funding, attorney working capital and innovative data services for law firms.

We want to transform the legal industry with groundbreaking financial and technology solutions and become a trusted partner and go-to resource for lawyers and their clients.

Our mission is to help attorneys and their clients navigate their way to legal success with innovative funding, technology, and data solutions.

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