technical support representative

¿Te apasiona liderar equipos técnicos, gestionar incidentes críticos y garantizar la continuidad de plataformas tecnológicas de alto impacto? Esta es tu oportunidad para unirte a una compañía que brinda soluciones a más de 20 entidades financieras en Latinoamérica. Responsabilidades principales Liderar técnica y operativamente el equipo de soporte....

A tech solution provider based in Bogotá seeks a candidate for a role focused on client assistance using their platform. Key responsibilities involves addressing client inquiries and troubleshooting issues effectively. Applicants should hold a bachelor’s degree in business administration or IT, with skills in MS Office, CRM platforms, and a solid...

Overview We are looking for support technicians with knowledge and conversational English. Responsibilities Revisión de errores en laptops de hardware y software. Documentación y escalación de tickets. Identificación y acompañamiento a errores o fallos de red. Acompañamiento a terceros. Instalación y configuración de equipos laptops e impresoras....

INFLUX INC. is seeking a Technical Support Agent to combine technical reasoning with strong communication and a customer-first mindset. You’ll help users troubleshoot issues, guide configuration, and navigate platform settings across devices and email/calendar tools. The role emphasizes empathy, clarity, and the ability to explain complex concepts to...

Prometeo Talent is seeking a Technical Support Representative to join our remote Latin America team. You will assist contractors with platform navigation, provide technical guidance, and conduct demonstrations to help users maximize the software. You will own customer issues from first contact to resolution, escalate complex cases when needed, and document...

Job description ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co‑creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! Main responsibilities ...

Cloud Technical Support Specialist (Messaging) | Bilingual B2+ | Barranquilla Location: Barranquilla Work Modality: Hybrid Contract Type: Indefinite-Term Contract Salary: COP $3,300,000 Schedule: 42 hours per week Days Off: 2 days off per week Join Our Team! Are you passionate about technology and customer support? We're looking for a Cloud Technical Support...

Job Title: AI Prompt & Technical Support / Account Technical Manager Location: Remote – ColombiaType of Contract: Full-Time | RemoteSalary Range: Market RatesLanguage Requirements: English proficiency required Our client is seeking a versatile AI Prompt & Technical Support / Account Technical Manager with experience in AI prompting, workflow...

You'll run our customer support queue end to end: diagnose, resolve, elevate, and close. Most tickets are configuration, access, and data questions. The rest need real investigation into why a customer's data looks the way it does. AI tools help you move faster, and you own every answer a customer gets. You'll report to our Head of Solutions & Customer...

Technical Support Agent (TSA) - Tier 1 ENG Full-time ob Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.Our dedication to remote-first work , and strong culture of connection and global inclusion means that no...

Twilio is a remote-first company; this role sits on the Support team, delivering excellent technical assistance for the Email platform from your home in Colombia. You will use customer-first thinking, strong communication, and technical know-how to help users and resolve issues.You’ll handle inquiries via phone, email, social channels and chat, escalate to...

SupportYourApp is seeking an L2 Technical Support Consultant to join a multinational team in a fully remote role. You will deliver technical support via email, phone, and chat, triage issues, and collaborate with internal teams while maintaining accurate logs.The position emphasizes strong English communication and hands-on hardware/software troubleshooting....

At BairesDev® we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

About UsSuperior Contracting & Maintenance is a leading construction company dedicated to construction and maintenance, serving Property Management companies. We pride ourselves on giving exceptional service and being a strong business partner for our clients. As we continue to grow, we are moving into the private homeowner space and are looking for a...

Mosaic Puzzles is a jigsaw puzzle company based in Alpharetta, Georgia. At Mosaic, we design and build unique wooden puzzles where every piece is part of the puzzle’s story. We are a fast-paced startup built by ex-Uber and Amazon employees. Check our website for more information: https://www.mosaicpuzzles.co/Role DescriptionWe’re looking for a...

DevSavant Inc. is seeking a Technical Support Engineer to join our Support team.You will act as the final support tier before escalation to Engineering or Product, helping customers resolve complex technical issues related to APIs, backend systems, integrations, and JavaScript-based workflows. You will work closely with customers, Support Engineers, and...

Job descriptionBuscamos un Técnico de Soporte TI Junior para brindar atención a usuarios y apoyar la instalación, configuración y mantenimiento básico de equipos de cómputo y redes. El cargo está orientado a una persona responsable, adaptable y con disposición para aprender y desarrollarse en el área de tecnología.Main responsibilitiesBrindar...

Yuno is seeking a Technical Support Analyst to join our Global Customer Success team. This remote role focuses on building and maintaining real-time monitoring, responding to incidents, and working with backend teams to diagnose issues quickly.You will help protect reliability across our global payments platform and contribute to scalable operations. Ideal...

Gilat Satellite Networks in Bogotá, Colombia, is seeking a Technical Support Engineer (Tier 2) to provide expert support for Gilat products and solutions across the Americas. The role includes software upgrades, site surveys, and customer-facing activities in a high-tech satellite environment.The ideal candidate has an Electronics/Communications background,...