technical support representative

**About PayJoy** PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access...

Sutherland Global Services SGS busca profesional de soporte técnico avanzado para unirse a la Sede Américas en Bogotá. Trabajarás directamente junto a engineers de Level 2 y TAMs, con un inicio el 14 de septiembre y jornada de 42 horas semanales.Contrato indefinido y beneficios de entorno tecnológico maduro, con exposición a roles de ingeniería...

Twilio is seeking an experienced Technical Account Manager for a remote position in Colombia. This role involves providing technical support to customers, addressing issues, and collaborating with development teams. The ideal candidate has over 4 years of experience and a strong understanding of APIs and troubleshooting. You'll engage with customers to...

Overview📢 Customer Service Representative (Multi-Channel Support) • On-Site | Medellín (El Poblado) | Full-TimeAbout the Role We’re looking for strong English speakers who are ready to build their career in customer service within a fast-paced U.S. operation. You’ll manage customer interactions across phone, email, and text — turning requests...

Zoomcar is seeking a Technical Account Manager to be the primary technical contact for premium customers, delivering high-quality support in a fast-paced networking environment.This role focuses on network security, configuration analysis, customer education, and collaboration with LATAM accounts, requiring five+ years of experience and advanced...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks.The position requires experience with...

**Senior Media Technical Support Analyst**: Online TV Streaming Giant **Location**: - Medellin, Colombia, Remote **Area**: - Other **Tech Level**: - Senior **Tech Stack**: - Media **About the Client**: World-leading digital and broadcast technology ecosystem encompasses a comprehensive suite of advanced television production tools, high-speed...

Información de la Compañía: Bridgestone Americas and its subsidiaries manufacture, sell and service Bridgestone and Firestone and associate brand tires to meet the needs of their customers, maintaining wholesale and original equipment sales operations across a broad line of products, including passenger, light truck, commercial truck and bus,...

NIQ is seeking a Customer Support Specialist (Technical) to be the first contact for platform inquiries, troubleshoot access, configuration, and performance issues, and guide users toward timely, high-quality resolutions in a global, collaborative environment.You will manage support tickets, analyze data quality, escalate when needed, and partner with IT and...

Zoomcar is searching for an experienced Technical Support Engineer in Bogotá, Colombia. In this role, you will be responsible for advanced troubleshooting on Fortinet products and assisting customers with networking and security solutions.The ideal candidate will have a solid background in technical support, an understanding of TCP/IP and security products,...

🚀 Cloud Technical Support Specialist (Messaging) | Bilingual B2+ | Barranquilla 📍 Location: Barranquilla 🏢 Work Modality: Hybrid 📄 Contract Type: Indefinite-Term Contract 💰 Salary: COP $3,300,000 ⏰ Schedule: 42 hours per week 🌴 Days Off: 2 days off per week 💡 Join Our Team! Are you passionate about technology and customer support?...

**Who are we?**: GreatLab is a fast-growing dental technology company focused on building cutting-edge software solutions for dental labs and clinics. Their mission is to simplify operations, support business growth, and create intuitive, enjoyable user experiences across the dental ecosystem. **Fast Facts**: - Focused on transforming dental lab operations...

Technical Support Engineer (On-site)Role OverviewWe are seeking a Technical Support Engineer with experience supporting financial systems and transaction-related issues. This role requires strong skills in SQL, APIs, and payment gateways, along with solid English communication.r/>Responsibilities - Troubleshoot issues related to transactions, payment...

BairesDev in Bogotá invites experienced technical support professionals to join our remote GenAI-focused team. You will triage issues in AI-powered chat and search tools, configure Zendesk, and coordinate with TPMs, BAs, Scrum Masters, and engineers to resolve issues efficiently.Ideal candidates have 4+ years in tech support, strong English, Zendesk and...

Coupa Software is seeking a customer-focused support professional to join our global enterprise team. You will handle technical and configuration inquiries from enterprise customers, troubleshoot issues, and collaborate with cross-functional units to ensure success in production environments.You will create knowledge articles for our knowledge base and...

Descripción del Cargo: El Especialista en Integración y Soporte es responsable de la integración entre Genesys Cloud y Salesforce, facilitando la incorporación de usuarios, resolviendo incidentes de integración y brindando soporte proactivo para maximizar la eficiencia de la plataforma. Skills Mandatorios: Licenciatura en TI, Informática o experiencia...

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

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Department: Customer Operations / Technical Support As a Technical Support Specialist (EMEA) at THORASYS, at THORASYS, you will ensure the operational success and satisfaction of our growing global user base. You will provide frontline customer service and technical support for our proprietary respiratory diagnostic systems(such as the tremoFlo® Airwave...

Spanish Bilingual Customer Support Representative – BruntWork You’ll be the primary point of contact for a diverse client base, where 70% of interactions happen in Spanish. This role puts you at the center of customer relationships, ensuring every caller receives professional, accurate service while supporting the agency’s daily operations. You’ll...