technical support representative

Twilio, a remote-first company, is hiring a Technical Account Manager 3 for global strategic customers. You will be the designated technical contact, collaborating with developers, troubleshooting APIs, and providing proactive guidance to minimize downtime. The role demands deep technical and diplomatic skills, with the ability to manage high workloads and...

Visa is seeking an Elite Care Escalated Support professional to act as a technical escalation owner for enterprise clients, driving rapid resolution and delivering exceptional client experiences. The role collaborates across Product, Engineering, Operations, Sales, and Support to resolve complex issues and improve service continuity.Key responsibilities...

T-mapp Jobs en Colombia busca un Technical Support Manager para actuar como puente entre tecnología, producto y clientes. Coordinará soporte técnico en producción, acompañamiento en integraciones y liderazgo de nuevos procesos en una infraestructura de pagos.El perfil ideal combina experiencia en fintech y procesamiento de transacciones con habilidad...

A technology company is seeking a Technical Support Engineer to provide expert assistance and support for its development platform. The role involves troubleshooting, managing customer inquiries, and improving internal processes. Ideal candidates will have over 5 years of experience in technical support, strong programming skills, and a passion for developer...

Genius Sports Group is seeking a GeniusIQ Technical Support Analyst to act as the go-to for escalated incidents, troubleshooting across hardware, software, networks, and applications, and coordinating with engineering and vendors.You will own issues end-to-end, monitor performance, mentor junior analysts, and document SOPs, with a hybrid work model depending...

Abbott en Medellín busca un Especialista en Aplicaciones Técnicas para brindar soporte educativo, integración de instrumentos y entrenamiento a clientes en la división CoreLab, con disponibilidad de viaje del 50%.Se requiere profesional universitario en Bacteriología o Microbiología Clínica, inglés intermedio y habilidades informáticas (Word, Excel,...

Inchcape Américas busca un/a Technical Support para apoyar en la validación técnica de vehículos y en procesos logísticos, asegurando calidad y cumplimiento de especificaciones para diversas marcas de la compañía.El rol enfatiza la inspección de sistemas mecánicos, eléctricos y de carrocería, con seguimiento de incidencias y generación de...

Job description ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co‑creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! Main...

Technical Support Engineers are in charge of verifying that all customers have uninterrupted service 24x7x365 for the company's products. They maintain direct contact with the customers, by e-mail and by phone, and have detailed knowledge of their needs in order to proactively provide solutions and suggestions to improve their...

You Are passionate about technology, wake up every morning to experiment, learn and develop new solutions! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data...

HITACHI ENERGY COLOMBIA LTDA in Bogota, Colombia seeks an Electrical Engineer with at least 5 years of experience in service sales and technical quotations. The role requires knowledge of high-voltage equipment and strong English communication for global projects.You will prepare engineering proposals, coordinate with partners, and support the sales team...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal.The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Booth is seeking a hands-on technical support professional for its Domains, Identity & Software division. You will resolve high-impact customer issues, acting as the technical backbone of the care organization.You will own cases end-to-end—from advanced troubleshooting to root‑cause analysis—tackling DNS, domain lifecycle issues, and API/logging...

Capgemini busca un profesional con experiencia en soporte funcional y/o técnico de plataformas SAP, para asegurar la operación de sus módulos y atender incidentes. Será responsable de documentar incidencias, gestionar tickets bajo SLA y coordinar con equipos funcionales y de negocio para garantizar la continuidad operativa.Se valorará experiencia en...

Job descriptionBuscamos un Técnico de Soporte TI Junior para brindar atención a usuarios y apoyar la instalación, configuración y mantenimiento básico de equipos de cómputo y redes. El cargo está orientado a una persona responsable, adaptable y con disposición para aprender y desarrollarse en el área de tecnología.Main responsibilitiesBrindar...

Unisys is seeking a frontline IT support specialist in Colombia to handle moderately complex incidents and service requests across hardware, software, networks, and user accounts. You will follow established guidelines and apply judgment from prior experience to resolve issues efficiently.You will escalate complex problems to specialized resolver teams or...

Baker Hughes, empresa global de tecnología energética, busca un Specialist - Technical Support para brindar soporte técnico posventa en proyectos de Oil & Gas, coordinando con equipos multidisciplinarios y asegurando soluciones efectivas para clientes internos y externos.Se requiere Ingeniería de Petróleos o Química, Maestría en Yacimientos...

¿Te apasiona liderar equipos técnicos, gestionar incidentes críticos y garantizar la continuidad de plataformas tecnológicas de alto impacto? Esta es tu oportunidad para unirte a una compañía que brinda soluciones a más de 20 entidades financieras en Latinoamérica.Responsabilidades principalesLiderar técnica y operativamente el equipo de...

Spanish Bilingual Customer Support Representative – BruntWork You’ll be the primary point of contact for a diverse client base, where 70% of interactions happen in Spanish. This role puts you at the center of customer relationships, ensuring every caller receives professional, accurate service while supporting the agency’s daily operations. You’ll...

Job description ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! Main responsibilities ...