technical support representative

Presales Specialist | Telematics We are looking for an ambitious and technically driven Presales Specialist to join our growing South America Sales team in Bogotá, Colombia. In this role, you will serve as the technical advisor supporting our commercial team by designing networking solutions, delivering product demonstrations, and helping customers...

Caterpillar, Inc. in Cartagena, Colombia is seeking a Field Service Representative-1 to join our Product Support team. You will perform preventive and corrective maintenance, inspections, call-out services, and commissioning support to ensure reliable operation of gas turbines and turbomachinery at customer sites. The position requires safety discipline,...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

Jod Summary As an IAM Security Analyst , you will make an impact by supporting identity and access management, security administration, and compliance activities across enterprise technology environments. You will work collaboratively with Security, Infrastructure, and Compliance teams to maintain effective access controls and strengthen security practices....

PAXAFE is seeking a remote Customer Support Engineer based in Colombia to manage the support queue end to end. You will diagnose, resolve, escalate, and close tickets, often involving configuration, access, and data questions. You’ll work with engineers to fix issues, train users, and write helpful articles for recurring questions. You’ll report to the...

Technical Support Manager (TSM) – Manizales ¿Te apasiona resolver problemas complejos, liderar equipos técnicos y trabajar con clientes de alto nivel? Estamos buscando un Technical Support Manager (TSM) para liderar nuestro equipo de soporte y garantizar la estabilidad de una plataforma tecnológica utilizada por más de 20 entidades financieras en...

About the Role We are looking for an experienced Tier 3 Technical Support Engineer to join a highly technical support environment focused on infrastructure, backup, networking, and business continuity solutions. This is a customer-facing role for someone who enjoys solving complex technical problems, working independently, and supporting customers during...

Sutherland in Bogotá, Colombia, is seeking a highly motivated Technical Support Engineer to join our team. You will provide outstanding technical support for IoT devices and web applications, build product expertise, and collaborate with product, engineering and operations to resolve issues quickly. The role requires advanced English, on-site availability...

Porch Group OverviewPorch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be...

Una empresa de tecnología en Colombia busca técnicos de soporte con conocimientos en hardware y software, así como un nivel de inglés conversacional B2. Las responsabilidades incluyen la revisión de errores, documentación de tickets, instalación de equipos y manejo de inventario en ServiceNow. Se requiere experiencia de 2 a 3 años en labor de...

About the roleCiraSync On-Premise is our self-hosted contact and calendar synchronization platform for Microsoft Exchange environments. It is the most technically demanding product in our portfolio, and today only a small number of agents can support it. We are hiring a dedicated engineer to expand that coverage. You will work directly inside customer...

Services Specialist - Technical Support / Especialista de servicios - Técnico de Soporte¿Te apasiona resolver desafíos técnicos y brindar soporte especializado en la industria de Oil & Gas?Únete al mejor equipoBaker Hughes es una empresa global de tecnología energética que apoya a clientes en más de 120 países mediante soluciones innovadoras para...

You'll run our customer support queue end to end: diagnose, resolve, elevate, and close. Most tickets are configuration, access, and data questions. The rest need real investigation into why a customer's data looks the way it does. AI tools help you move faster, and you own every answer a customer gets. You'll report to our Head of Solutions & Customer...

Trilingual Customer Support Representatives - Talent Pool Discover your 100% YOU with MicroSourcing! Location: Bogota, Colombia - Onsite Position Type: Full-Time Industry: Trilingual Customer Support Representatives (French, English, Spanish)- Talent Pool Why join MicroSourcing Colombia? You'll Have Competitive Rewards: Enjoy a robust and competitive...

Our client is a U.S.-based SaaS company helping campground and RV park operators manage reservations, communicate with guests, and sell more stays. Their platform combines an operations system for park owners with a traveler marketplace that drives additional bookings. The team supports operators across the United States—many of whom run fast-paced,...

Yuno is seeking a Technical Support Analyst to join the Global Customer Success team. You will build and maintain real-time monitoring systems, respond to critical incidents, and work with backend teams to diagnose and resolve issues quickly. You will be the first line of defense for clients, providing top-tier support, logging analysis, and data-driven...

Technical Support Agent (TSA) - Tier 1 SPA Job Description The Technical Support Agent provides frontline technical support and customer service across multiple channels, including phone, email, chat, e-ticketing, and other approved Lenovo support platforms. The role is responsible for capturing customer information, validating warranty entitlement,...

Twilio seeks a Technical Support Engineer 2 to support customers using Programmable Messaging. You will be the voice of Twilio, acting as a subject matter expert for the API, delivering friendly, professional service, and translating complex technical issues for both technical and non-technical audiences via phone, email and chat. The role requires hands-on...