technical support representative

BairesDev in Bogotá invites experienced technical support professionals to join our remote GenAI-focused team. You will triage issues in AI-powered chat and search tools, configure Zendesk, and coordinate with TPMs, BAs, Scrum Masters, and engineers to resolve issues efficiently.Ideal candidates have 4+ years in tech support, strong English, Zendesk and...

Coupa Software is seeking a customer-focused support professional to join our global enterprise team. You will handle technical and configuration inquiries from enterprise customers, troubleshoot issues, and collaborate with cross-functional units to ensure success in production environments.You will create knowledge articles for our knowledge base and...

Descripción del Cargo: El Especialista en Integración y Soporte es responsable de la integración entre Genesys Cloud y Salesforce, facilitando la incorporación de usuarios, resolviendo incidentes de integración y brindando soporte proactivo para maximizar la eficiencia de la plataforma. Skills Mandatorios: Licenciatura en TI, Informática o experiencia...

(.NET Core MVC Applications) L2 Technical Support Consultant (Colombia)2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech? What if you had a chance to be part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a L2 Technical Support Consultant...

Zoomcar is seeking a Technical Account Manager to be the primary technical contact for premium customers, delivering high-quality support in a fast-paced networking environment.This role focuses on network security, configuration analysis, customer education, and collaboration with LATAM accounts, requiring five+ years of experience and advanced...

BVP Colombia is seeking a Network Administrator to supervise hardware/software upgrades, provide technical support to a North American client, and manage network infrastructure including CCTV and access control. The role emphasizes documentation, proposal of innovative solutions, and training staff on technical tasks.The position requires experience with...

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📍 Location: Versalles, Cali (Hybrid mode: On-site Tuesdays and Thursdays) 💰 Salary: $3,850,000 + $70 USD Performance Bonus ⏰ Rotating Schedule: Availability from 7:00 a.m. to 8:00 p.m. (2 days off)What will you do?✔ Handle escalated customer requests via chat, email, or phone. ✔ Support Level I agents in resolving complex issues. ✔ Document...

Medical Customer Support Representative Position Type: Full-Time, Remote Working Hours: EST Time Zone About the Role We are looking for a reliable, organized, and customer-focused Medical Customer Support Representative to support daily administrative and client-facing operations. This role will handle incoming calls, client inquiries, appointment...

Información de la Compañía: Bridgestone Americas and its subsidiaries manufacture, sell and service Bridgestone and Firestone and associate brand tires to meet the needs of their customers, maintaining wholesale and original equipment sales operations across a broad line of products, including passenger, light truck, commercial truck and bus,...

**Senior Media Technical Support Analyst**: Online TV Streaming Giant **Location**: - Medellin, Colombia, Remote **Area**: - Other **Tech Level**: - Senior **Tech Stack**: - Media **About the Client**: World-leading digital and broadcast technology ecosystem encompasses a comprehensive suite of advanced television production tools, high-speed...

We are looking for a dedicated Technical Support Specialist to join our Solutions Center team. You will be an important representative of the brand, providing support to our customers. You will deliver outstanding customer service over email, chat, and phone by problem-solving technical issues, providing end-user support, ensuring customers are using our...

🚀 Cloud Technical Support Specialist (Messaging) | Bilingual B2+ | Barranquilla 📍 Location: Barranquilla 🏢 Work Modality: Hybrid 📄 Contract Type: Indefinite-Term Contract 💰 Salary: COP $3,300,000 ⏰ Schedule: 42 hours per week 🌴 Days Off: 2 days off per week 💡 Join Our Team! Are you passionate about technology and customer support?...

Gente Útil S.A. en Bogotá busca un Sales Support Engineer I para brindar soporte técnico y comercial al equipo de ventas, distribuidores y clientes, identificando necesidades y proponiendo soluciones de valor.Requiere Inglés intermedio, formación en Ingeniería Mecánica o Electromecánica y al menos 3 años de experiencia en soporte técnico o...

MicroSourcing invites you to join as a Technical Support Specialist in Bogota, Colombia, onsite with shifting hours. You will deliver frontline technical assistance for our dairy management and supply chain software, supporting mobile apps, analytics dashboards, and scheduling tools.You'll work with cross-functional teams to reset passwords, onboard users,...

Customer Service Representative (CSR) – Remote | Empathetic Support for U.S. Clients Location: Fully Remote (LATAM-based) | 40 hours per week Role Summary & Mission Higher Options is seeking a warm, detail-oriented Bilingual Customer Service Representative to support U.S.-based clients across phone, email, and chat. If you're someone who takes pride in...

**About PayJoy** PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and credit cards, customers gain access...

Una empresa de soluciones tecnológicas en Medellín busca un Ingeniero de Soporte Técnico especializado en el sector inmobiliario. El candidato ideal debe tener al menos un año de experiencia en soporte de redes FTTH y estar disponible para turnos rotativos. Se requiere comprensión de herramientas de monitoreo y capacidad de análisis. Se ofrece un...

A growing tech company in Colombia is seeking Technical Support Engineers to ensure uninterrupted customer service for their products. The role requires responding to customer needs, diagnosing issues, and interacting with cross-functional teams. Candidates must have at least a High School degree and advanced English skills, with a preference for IT-related...

World-leading digital and broadcast technology ecosystem encompasses a comprehensive suite of advanced television production tools, high-speed streaming infrastructure, and digital media platforms.This position has the responsibility of supporting file-based workflows within the Paramount Media Technology division. Daily work obligations include responding...