sutherland

Sutherland in Bogotá is seeking a Technical Support Specialist to diagnose and resolve hardware, software, and operating system problems. You will support frontline teams, ensure accurate case resolution, and contribute to service improvements. The role requires 1–3 years in technical support, experience with PC hardware, Windows OS, and Microsoft...

Sutherland in Bogotá is seeking a Technical Support Specialist to diagnose and resolve hardware, software, and operating system problems. You will support frontline teams, ensure accurate case resolution, and contribute to service improvements. The role requires 1–3 years in technical support, experience with PC hardware, Windows OS, and Microsoft...

Sutherland Global in Bogotá, Colombia, is seeking a Team Manager to steer performance and service quality, ensuring customer satisfaction across the team. You will establish client and internal communication, analyze data, and drive improvements through targeted training and process adherence. Key requirements include at least 1 year in a team leadership...

Sutherland Global in Bogotá seeks an experienced recruiter to support high-volume hiring and candidate screening. You will manage ATS workflows, coordinate pre-employment checks, and partner with hiring managers to forecast staffing needs. The role emphasizes timely reporting of metrics, compliance with employment laws, and building a network of qualified...

Sutherland is seeking a Senior Business Analyst for FP&A Insights & Analytics to transform financial data into actionable insights. You will lead Power BI dashboards, support leadership with performance metrics, and translate complex findings into business-ready insights. Responsibilities include establishing data governance and aligning data across...

Sutherland is looking for Project Managers to oversee the planning and delivery of IT solutions with NICE Software Solutions. The role requires managing project scope, timelines, and quality while leading multicultural teams. The ideal candidate will have over 5 years of experience in project management, particularly with international clients, and a strong...

Sutherland is seeking a Back Office - Service Dispatch & Case Management Specialist in Bogotá, Colombia. The role coordinates between Lenovo, ASPs, internal teams, service partners and customers, ensuring service requests and cases progress according to procedures and SLAs.Responsibilities cover service dispatch and case management, emphasizing escalation...

Sutherland Global in Bogotá, Colombia, is seeking a Customer Service Representative with strong English skills to deliver a positive and efficient customer experience. You will handle customer interactions, resolve inquiries, and provide timely support while maintaining professionalism and accuracy. The role involves taking ownership of issues,...

Sutherland Global in Barranquilla, Colombia seeks a Customer Service Representative with strong English to deliver friendly, efficient support to customers via phone, chat, or email. You will own customer issues through to resolution, document interactions accurately, and protect sensitive information with confidentiality. Required: B2+ English, high...

Sutherland Global in Bogotá seeks an experienced recruiter to support high-volume hiring and candidate screening. You will manage ATS workflows, coordinate pre-employment checks, and partner with hiring managers to forecast staffing needs. The role emphasizes timely reporting of metrics, compliance with employment laws, and building a network of...

Sutherland is seeking a Lead Payroll in Bogotá to manage end-to-end payroll cycles, ensure 100% accuracy, and handle off-cycle payrolls within a compliant framework. You will monitor regulatory changes and coordinate audits while leading escalation resolution and process improvements. The role requires 5–7 years in payroll operations, hands-on experience...

Sutherland Global in Barranquilla, Colombia seeks a credit operations specialist with exposure to credit cards or lending. You will understand end-to-end credit accounts and drive backend operations to support client workflows.The role focuses on ticket resolution, B2B inquiries, and maintaining credit program configuration. Fluency in Spanish and English at...

Sutherland in Bogotá, Colombia, is seeking a Floor Support Specialist to provide real-time operational support to agents across multiple queues and channels, guiding them through process questions, system navigation, and escalation requests.This role operates within a structured performance framework focused on quality, training, process governance, and...

Sutherland in Bogotá seeks a Senior Business Analyst to translate financial data into actionable FP&A insights. You will develop executive dashboards and support forecasting and reporting, partnering with Finance, Operations and Technology to deliver reliable data and scalable models. You will implement data governance, validation, and metadata governance,...

Sutherland is seeking a seasoned DBA to deploy, operate and maintain databases in AWS RDS, including Postgres and SQL Server, with a focus on backup, monitoring and 24x7 support. You will work within a global Database Team and collaborate across time zones. The role requires 6+ years of DBA experience, strong English, ITIL knowledge, and hands-on Terraform,...

Sutherland in Bogotá is seeking a Finance & Accounting Specialist – Trilingual to manage journal entries, reconciliations, and internal controls for the local office. You will assist the Local Controller and ensure compliance with BRGAAP and US GAAP while safeguarding company assets and enabling accurate financial reporting. Required are a business degree...

Sutherland is seeking a Senior Business Analyst in FP&A Insights & Analytics to transform financial data into actionable insights.You will build executive dashboards in Power BI, support forecasting and reporting, and collaborate with FP&A, Operations, and Tech to deliver reliable data and scalable models.Experience in Power BI and analytics tools like Qlik...

Sutherland is seeking a Team Manager – Sales in Bogotá to guide performance and service quality, ensuring customer satisfaction. You will lead a team, analyze data, and align with client needs while coordinating promotions and updates.The role requires proven leadership in a BPO setting, English proficiency, and strong analytical and organizational skills...

Short Summary Practicante IT with Sutherland. Tus responsabilidades incluyen Monitoreo de inventarios Despliegues de pisos de operaciones Instalacion de equipos y software Mantenimiento preventivo y correctivo a equipos Nuestro candidato ideal sera Estudiante de ingenieria de sistemas, comunicaciones, electronica o carreras relacionadas Proactivo Con ganas...

Sutherland Global in Barranquilla, Colombia seeks a credit operations specialist with exposure to credit cards or lending. You will understand end-to-end credit accounts and drive backend operations to support client workflows. The role focuses on ticket resolution, B2B inquiries, and maintaining credit program configuration. Fluency in Spanish and...