sutherland

Sutherland is seeking an experienced Project Manager to lead end-to-end initiatives for multinational clients. You will direct scope, schedule, budget, and quality while coordinating with global teams to deliver value. The role emphasizes risk mitigation, stakeholder communication, and roadmaps development within NICE Software Solutions’ client programs....

We areOne Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by...

We areOne Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer.We promote a positive work environment by...

Sutherland is seeking a Team Manager – Sales in Bogotá to guide performance and service quality, ensuring customer satisfaction. You will lead a team, analyze data, and align with client needs while coordinating promotions and updates. The role requires proven leadership in a BPO setting, English proficiency, and strong analytical and organizational...

Sutherland Global is seeking a skilled DBA to deploy, operate, and maintain hosted databases in AWS, ensuring high availability and optimal performance for a global SaaS environment. Role requires extensive PostgreSQL experience, AWS RDS expertise, and strong scripting with PowerShell or Python. This remote Colombia position offers collaboration in a diverse...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Sutherland Global is seeking a Subject Matter Expert (SME) to support Implementation Project Managers with complex projects, go-back cases, and escalations. You will monitor performance, manage queues, and drive continuous improvement to optimize customer experience and project delivery. The role emphasizes adherence to processes, cross-functional...

Sutherland Bogotá is seeking a Facilities Manager to oversee all facility-related activities, ensure safety compliance, manage budgets, and coordinate cleaning, security, and maintenance services. The role requires a Bachelor’s in a related field, 4-5 years of facilities management experience, and advanced English; you will audit processes, lead site...

One Sutherland is seeking an Actimise Technical Support Engineer in Bogotá for a hybrid role. You will handle client issues, review configurations, and guide users through Java, SQL, and XML-based setups. You will install, configure and customize solutions, reproduce issues, and document interactions in CRM while collaborating with higher tiers for...

Sutherland Global in Bogotá is seeking a highly motivated Technical Support Engineer to join our team. You will provide exceptional technical support for IoT devices and web applications, build product expertise, and deliver delightful customer experiences. This full-time onsite role requires advanced English, collaboration with product and engineering...

Sutherland in Bogotá, Colombia seeks a Senior DevOps / Full Stack Engineer to design and build scalable cloud-based solutions. You will own end-to-end development across front-end and back-end, and manage AWS infrastructure. You will automate deployments with Terraform, Kubernetes, and Ansible, ensure security and high availability, and collaborate with...

Sutherland in Colombia seeks a Customer Service Representative to provide exceptional customer support across channels. The ideal candidate will have B2+ English skills and a customer-focused mindset. Responsibilities include handling inquiries and resolving issues effectively while maintaining professionalism. Applicants must possess a high school diploma...

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Sutherland is seeking a Team Manager – Sales in Bogotá to guide performance and service quality, ensuring customer satisfaction. You will lead a team, analyze data, and align with client needs while coordinating promotions and updates. The role requires proven leadership in a BPO setting, English proficiency, and strong analytical and organizational...

One Sutherland is seeking an Actimise Technical Support Engineer in Bogotá for a hybrid role. You will handle client issues, review configurations, and guide users through Java, SQL, and XML-based setups. You will install, configure and customize solutions, reproduce issues, and document interactions in CRM while collaborating with higher tiers for...

Sutherland is seeking an Associate HR Manager to shape workplace culture, interpret HR policies for employees, and strengthen relationships by coaching and counseling. You will help maintain alignment with company policies and drive the HR function forward. You will support employee orientations, document personnel actions, assist payroll, and identify...

Sutherland Global in Bogote1, Colombia seeks a Technical Support Engineer to deliver first-level technical support for hardware, software, connectivity and platform-related issues onsite at Torre Krystal. The ideal candidate offers advanced English (B2+), strong communication, and 1+ year IT support experience, with familiarity across Zendesk, Jira,...

Sutherland is seeking a Back Office - Service Dispatch & Case Management Specialist in Bogotá, Colombia. The role coordinates between Lenovo, ASPs, internal teams, service partners and customers, ensuring service requests and cases progress according to procedures and SLAs.Responsibilities cover service dispatch and case management, emphasizing escalation...

Sutherland Global in Barranquilla, Colombia seeks a Customer Service Representative with strong English to deliver friendly, efficient support to customers via phone, chat, or email. You will own customer issues through to resolution, document interactions accurately, and protect sensitive information with confidentiality. Required: B2+ English, high school...

Sutherland in Bogotá is seeking a Technical Support Specialist to diagnose and resolve hardware, software, and operating system problems. You will support frontline teams, ensure accurate case resolution, and contribute to service improvements. The role requires 1–3 years in technical support, experience with PC hardware, Windows OS, and Microsoft...