Bilingual Tech Support Specialist — Advanced Hardware
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Sutherland in Bogotá is seeking a Technical Support Specialist to diagnose and resolve hardware, software, and operating system problems. You will support frontline teams, ensure accurate case resolution, and contribute to service improvements.
The role requires 1–3 years in technical support, experience with PC hardware, Windows OS, and Microsoft applications, and familiarity with CRM tools such as Microsoft Dynamics. Bilingual Spanish/English is preferred.