support engineer

An important multinational company in the telecommunications sector is seeking a Service Support Engineer to join its team in Bogotá. We are looking for professionals with experience in network and telecommunications support, strong customer service skills, and the ability to work in a multicultural environment. The candidate holds a professional degree...

We’re looking for an experienced IT Desktop Remote Support Engineer to join our team and provide high-quality L1/L2 remote support in a dynamic, cloud-first and regulated environment. This role is ideal for someone who enjoys troubleshooting, working with modern cloud technologies, and supporting both business and specialized biotech...

BBVA Colombia busca profesional para apoyar el seguimiento, control y validación de los procesos operativos y contables de Medios de Pago, supervisando conciliaciones y regularizaciones, asegurando la correcta ejecución de los procesos y el cumplimiento de los acuerdos de nivel de servicio.La posición requiere formación en Ingeniería Industrial,...

A remote-first technology company seeks a Customer Support Agent Tier 2 to handle complex technical issues and improve internal processes. The ideal candidate will have a relevant degree, strong analytical skills, and experience with tools like Postman and Salesforce. This full-time position offers flexible working hours, mentorship, and growth...

A leading cybersecurity company is seeking a technical support professional in Colombia. The role involves troubleshooting Fortinet products, providing customer education, and collaborating with teams across Latin America. Candidates should have experience in Technical Assistance Centers and a solid understanding of networking protocols. A security...

At Talentus Global, we are looking for you! We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries,...

Sensory-Minds GmbH seeks a motivated engineer to own client support requests, troubleshoot issues, and contribute to web app development. You will build scalable code for global deployments using Next.js, TypeScript, React, and containerized services.Join a team of designers, UX specialists, and developers delivering digital transformations for long-term...

¡Únete a Hero Motos! En Hero Motos, multinacional líder en el sector de motocicletas, estamos en búsqueda de un L1 Support Technical Engineer para fortalecer nuestro equipo de tecnología y brindar soporte a nuestras aplicaciones y sistemas del negocio. Principales responsabilidades Brindar soporte de primer nivel para aplicaciones del sector automotriz...

We're hiring: Cloud Engineer — Bogotá, Colombia At DFX5 we build cloud-native contact center products on AWS — SIP/PSTN and WhatsApp voice gateways, and social media channels wired directly into Amazon Connect. Our customers run mission-critical customer experience operations on top of what we build, and they talk to us directly. We're looking for a...

We're hiring: Cloud Engineer — Bogotá, Colombia At DFX5 we build cloud-native contact center products on AWS — SIP/PSTN and WhatsApp voice gateways, and social media channels wired directly into Amazon Connect. Our customers run mission-critical customer experience operations on top of what we build, and they talk to us directly. We're looking for...

Learning Technologies Group PLC seeks a Remote Technical Support representative to assist end users of Bridge and related products. You will troubleshoot, guide users via phone, web, and email, and escalate complex issues to Tier 2 while maintaining clear communication and documentation. The role requires strong technical and written skills and independence...

We are seeking a highly skilled and proactive Senior Trading Application Support Engineer to join our team.The Trading Application Support Engineer will provide critical technical support to the trading desk and back-office operations specializing in bond/loan trading. The ideal candidate will possess a strong understanding of financial instruments,...

Department: Customer Support Location: Remote Job Summary The Bridge Technical Support team provides technical assistance to end users of Bridge, as well as integrated and related products within the platform ecosystem. Technical Support Representatives assist a variety of users—including end users, learning management system administrators, and...

Sutherland is seeking a Technical Support Engineer to provide first-level technical support to customers, drivers, administrators, and internal stakeholders. You will troubleshoot hardware, software, connectivity, video telematics, and platform-related issues while delivering a high-quality customer experience. The ideal candidate has strong troubleshooting...

Hero Motos busca un Ingeniero de Soporte Técnico L1 para fortalecer su área de tecnología y respaldar las aplicaciones y sistemas del negocio en Cali, Colombia. Se brindará soporte a CRM, DMS y apps móviles, asegurando la resolución de incidentes y cumplimiento de SLA, gestionando tickets y coordinando con equipos L2/L3. Se requiere título en...

Logicalis Latam busca un Arquitecto de Change para administrar y operar plataformas de networking en entornos corporativos. Trabajarás con redes LAN/WAN/WLAN, resolviendo incidentes, migraciones y mejoras para garantizar disponibilidad y desempeño. Se valoran conocimientos en Cisco Nexus, Catalyst y Wireless, con CCNP como certificación deseable. Se...

SAS is seeking a Sr. Strategic Technical Support Engineer-Medicaid to deliver advanced technical, analytical, and consultative support for SAS enterprise solutions in partnership with a State Medicaid agency. The role blends deep SAS expertise with Medicaid domain knowledge to drive customer outcomes. You will establish trusted advisor relationships with...

SupportYourApp is hiring a Technical Support Engineer to join a global team delivering Intelligent Support-as-a-Service. You will troubleshoot backend, databases, and API issues, reproduce bugs, analyze logs, and implement small fixes while maintaining clear documentation. The role requires strong English, 2+ years in L1/L2/L3 support, SQL expertise,...

SupportYourApp is seeking a Technical Support Engineer to join our global team. You will troubleshoot issues escalated from Tier 1, work with backend databases, APIs, and logs, and implement small fixes while documenting findings for Engineering. Fluency in English (C1) and 2+ years in customer-facing tech support are required. The role offers full remote...

Masabi is seeking an IT Support Engineer to handle day-to-day IT for a globally distributed, remote-first team. You’ll fix issues, set up access and devices, and help secure our systems while exploring AI tools to automate tasks. Based in Colombia, you will be the frontline support for Slack, Jira, Google Workspace, and other tools, collaborating with...