Customer Service Agent
hace 3 meses
Unicity International Customer Service Agent Position in Bogotá
Unicity International, a global health and wellness company, is seeking commercial advisors/agents to join our customer service team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico.
Position Details:
- Schedule:Sunday to Sunday- Hours: 9:00 AM to 6:00 PM or 12:00 PM to 9:00 PM- Location: North Bogotá Office - Near 93 Park
Skills Requirements:
- Minimum of 1 year of experience in Customer Service (Inbound and Chat campaigns)- Market knowledge- Ability to address and resolve PQR (Petitions, Complaints, and Claims) on first contact- Strong documentation skills- Adherence to KPI indicators- Proficiency in data analysis and interpretation- Multitasking abilities- Basic Excel skills- English proficiency at C1 level
Job Responsibilities:
- Provide information about products and services to customers and resolve their issues.- Create and manage customer accounts.- Update customer records with accurate information.- Address and resolve product or service complaints by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.- Process customer adjustments to maintain financial accounts.- Recommend potential products or services to management based on customer needs and information.- Prepare reports on products or services by collecting and analyzing customer information.- Contribute to team efforts by achieving related results as needed.
If you are passionate about customer service and meet the requirements, we encourage you to apply and become a part of our dedicated team at Unicity International.
-
Bilingual Customer Service Agent
hace 2 semanas
Bogotá, Cundinamarca, Colombia Reclatam A tiempo completo**Job Title**: Customer Service Agent **Company**: Reclatam **Location**: Remote (An office is available if you prefer a hybrid arrangement) **Job Type**: Full-time, Rotating Shifts (Day/Night and weekends) **Number of Positions Available**: 20 **About the Role**: Reclatam is seeking dedicated and experienced Customer Service Agents to join our team and...
-
Customer Service Representative
hace 1 mes
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?What youll do as a Customer Service Associate?Respond to all...
-
Agent, Customer Service
hace 3 meses
Bogotá, Colombia KM2 Solutions A tiempo completoPosition RequirementsLanguages:Advanced English level (Spoken and Grammar).Competencies:Proactive (B)Enthusiastic (B)Pronunciation (A)Fluent (A)Active listening (A)Vocabulary (B)Grammar (A)Confident (B)Patient (A)Confidential (A)Interpersonal skills (B)Integrity (A)Adaptability (A)Assesment level: A = High, B = Medium, C = Low Position...
-
Bilingual Customer Service Agent
hace 3 días
Bogotá, Cundinamarca, Colombia New Frontier Immigration Law A tiempo completoABOUT THE FIRM Join the New Frontier Immigration Law team and help change the lives of 1 million undocumented immigrants. Our fast-growing, mid-sized law firm in Phoenix, AZ is committed to humanitarian-based immigration and finding innovative solutions for seemingly impossible problems. - Please note that this position and this law firm is not for...
-
Bogota - Customer Service Agent
hace 3 meses
Bogotá, Colombia Sitel A tiempo completoAbout UsFoundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Customer Service, Medical Insurance Assistance
hace 2 días
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoTitulo: Customer Service Representative con Enfoque en Asistencia de Seguros Médicos - Trabajo RemotoEmpresa: CUSTOMER OPERATION SUCCES S.A.S. ¡Únete a nuestro equipo! Oferta Laboral: Servicio al Cliente - Asistencia de Seguros Médicos Descripción del puesto: Estamos buscando personas apasionadas por brindar un excelente servicio al cliente para...
-
Customer Service Representative
hace 2 semanas
Bogotá, Cundinamarca, Colombia Vantage Specialty Chemicals A tiempo completoVantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW’S SOLUTIONS TODAY. The Custmer Service Representative ensures that customers are provided best in class...
-
Customer Service Agent
hace 3 meses
Bogotá, Colombia Leadtech Group A tiempo completoDescription We are looking for a passionate Customer Service Agent with a high level of Spanish and English . A little bit about us Leadtech has been fostering and developing innovative digital businesses across several industries since 2009. It has since then expanded to a team of over 500 committed employees working all over Spain. We are...
-
Customer Service Supervisor
hace 1 semana
Bogotá, Cundinamarca, Colombia DSolutions A tiempo completoThe Customer Service Supervisor is focused on providing exceptional direction to the department and effective solutions to any issue, being a support, directing, training and conducting an excellent performance. Also, It's important giving results, reviewing stadistics and showing an evident improving of the whole team. Monthly Bonus Opportunities 3.5M...
-
Customer Service Representative Bilingual
hace 2 meses
Bogotá, Colombia Qualfon A tiempo completoOur Mission Qualfon is on a mission to help as many individuals as possible pursue their total vocation, create an ever-growing number of career development opportunities, and be the partner of choice for all our clients. Further your education and earn a college degree through our Qualfon University program FREE access to personal and professional...
-
Healthcare Customer Service Coordinator
hace 6 días
Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completoPosition OverviewThis role is based in a vibrant environment focused on patient care. Please note that only applications submitted in English will be considered.While prior medical experience is not mandatory, candidates with backgrounds in Hospitality or Customer Service are highly encouraged to apply.Apollo XCM LLC is seeking a dedicated 'Patient...
-
Luxury Customer Service Specialist
hace 1 semana
Bogotá, Cundinamarca, Colombia Transcom A tiempo completo_**Are you passionate about customer service?**_ - We have the perfect opportunity for you and invite you to experience our incredible We Care culture, being part of the WAVE 1 of our New Fashion Campaign_ We're on the lookout for enthusiastic and dedicated individuals who are passionate about delivering exceptional customer service to join our innovative...
-
Healthcare Customer Service Coordinator
hace 6 días
Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completoPosition OverviewThis role is based in a dynamic environment, focusing on delivering exceptional service to patients. Note: Only applications submitted in English will be considered.About Apollo XCM LLCApollo XCM is seeking a dedicated 'Patient Engagement Specialist' who will play a crucial role in ensuring seamless communication between patients, their...
-
Healthcare Customer Service Coordinator
hace 6 días
Bogotá, Bogotá D.E., Colombia Apollo XCM LLC A tiempo completoPosition OverviewThis role is based in Bogota, Colombia, and is focused on delivering exceptional service to patients. Please note that only applications submitted in English will be considered.About Apollo XCM LLCApollo XCM is dedicated to enhancing patient experiences through effective communication and support. We are seeking a 'Patient Relations...
-
Customer Service Specialist Bogota
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completoCustomer service specialist BogotaYoure the player were missing on this TOP TeamWere looking for a Customer Expert. You will be responsible for responding to all customer inquiries and providing excellent customer service by being a good listener, proactive, patient, and understanding. You must work with confidential customer information while handling it...
-
Customer Service Coordinator II
hace 2 meses
Bogotá, Colombia Sagan A tiempo completoJob Title: Customer Service Coordinator II - LATAMLocation: Remote (CST Time zone)Salary Range: up to 1700 USD Work Schedule: Monday-Friday, 2:00 PM to 10:30 PM CST NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Customer Service Coordinator I
hace 2 meses
Bogotá, Colombia Sagan A tiempo completoJob Title: Customer Service Coordinator I - LATAMLocation: Remote (CST Time zone)Salary Range: up to 1700 USD Work Schedule: Monday-Friday, 7:30 AM to 3:30 PM CST NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completo**¿Eres un apasionado de la tecnología con un excelente servicio al cliente?** Estamos buscando un Agente de Soporte Técnico para unirse a nuestro equipo dinámico. Si te apasiona resolver problemas, tienes habilidades de comunicación excepcionales y disfrutas trabajando en un entorno desafiante, ¡esta podría ser la oportunidad perfecta para...
-
Data Entry
hace 5 días
Bogotá, Cundinamarca, Colombia Solvo Global SAS A tiempo completoData entry: entering customers' quote and orders into the ERP system - - Customer Service: When customer calls, help customers to find the information they need or answer their question **Skills and qualifications - Hard and soft skills**: - English -- Spanish -- Basic computer skill (MS office) Adapt simple computer operation skill Tipo de puesto: Tiempo...
-
Customer Service Associate
hace 1 mes
Bogotá, Colombia NielsenIQ A tiempo completoCompany Description Location: Bogotá Modality: Hybrid Job Description About the Job The Customer Service Associate is responsible of offering service to our top clients and of managing the complex countries of the LATAM region; ensuring all customer inquiries and queries are turned around efficiently using the proper NielsenIQ platforms....