Social Media Assistant
hace 1 mes
This is a remote position.
Role Name: Social Media Specialist
Schedule:
- 20 hours a week Flexible hours. Ideally matching the UK Timezone for at least a few hours each day.
Client Timezone: Sydney
Join an innovative, Chile-inspired food product business that’s making waves in the culinary world. This dynamic brand creates unique recipes and engaging content, aiming to connect food enthusiasts globally through social media. With a focus on growth and creativity, you’ll be at the forefront of shaping the digital presence for an exciting, internationally-minded food brand.
We are looking for a Social Media Assistant to join our team, focusing on scheduling, posting, and engaging with our online community. In this role, you’ll help manage our presence on Instagram and TikTok by posting content provided by our creative team, responding to customer inquiries, and interacting with followers to build a positive and engaging social media environment. You’ll collaborate closely with the team to keep our brand consistent, maintain our posting schedules, and ensure our online audience feels valued and connected.
Responsibilities
- Schedule and post content on Instagram and TikTok according to the content calendar.
- Engage with followers by responding to comments and messages promptly and professionally.
- Monitor and track engagement on posts, helping to build a vibrant online community.
- Use trending hashtags and engagement tactics to increase post visibility.
- Provide feedback on audience engagement trends to help guide future content.
- Assist with customer service tasks on social media, addressing inquiries and directing questions to appropriate team members when necessary.
Requirements
- Experience in social media management, preferably with Instagram and TikTok.
- Strong written communication skills for engagement and customer interactions.
- Attention to detail and ability to maintain consistent brand voice.
- Basic understanding of social media metrics to monitor post performance.
- Organized and able to manage posting schedules effectively.
- Self-motivated with good time-management skills.
- Interest in customer service and community engagement.
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