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Sea Logistics Operational Care Specialist
hace 2 meses
Your Role
El Especialista de Atención Operativa Contable de Logistica Maritima, es responsable de gestionar los ingresos y costos asociados con las operaciones de nuestros clientes.
Your Responsibilities
• Realizar la preparación del embarque• Realizar el ingreso de los costos e ingresos (de manera automática por sistema KN “cost entry-Invoice Entry” o ingreso manual)
• Informar de manera inmediata, problemas, disputas o discrepancias al lider o supervisor del área.
• Monitorear el desempeño financiero de las navieras, Agentes entre otros proveedores y escalar/generar conciencia en el caso
donde no se esté cumpliendo con los compromisos acordados.
• Identificar y resolver discrepancias en tarifas
• Trabajar con el equipo de Ventas y Atención al cliente para la implementación de cuentas, y garantizar una buena transición
desde ventas a operaciones
• Apoyar al equipo de Atención al Cliente en la resolución de quejas
• Asegurar sensibilización y eficiencia de los costos de tal forma que el file se pueda cerrar
• Analizar el FSL de forma periódica
• Realizar el cierre de los files
Your Skills and Experiences
Negocios Internacionales y/o Carrera administrativa
Buen conocimiento del comercio internacional
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