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Server Configuration Associate
hace 5 meses
Is this role right for you?
• You have a passion for everything to do with ServiceNow and can help drive and implement into a global enterprise.
• You enjoy providing support in a fast-paced environment.
• The eagerness to learn and to challenge yourself is a part of your DNA.
• You enjoy providing improvements and recommendations on existing processes and tools.
• You get a deep satisfaction in applying your troubleshooting and root cause analysis to address bugs or finding workarounds or other methods to solve problems.
• You can work under pressure and with multiple tasks to meet tight deadlines.
Do you have the skills that will enable you to succeed in this role?
• You have at least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization.
• You have at least 2+ years of hands-on working experience as a member of a medium or large sized help desk
• Must have experience with ServiceNow ITSM modules e.g. Incident, Problem, Change
• Knowledge and/or experience working with Operating Systems (Linux, Windows)
• Knowledge of networking concepts such as IP Addressing, Firewalls, ports
• You possess good time management skills in order to succeed with shifting priorities over multiple assignments on projects/programs.
• Completion or in the process of completing the ServiceNow System Administrator certification is an asset.
• Knowledge and understanding of Java scripting is a definite asset
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
Education / Experience
• You have at least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization.
• You have at least 2+ years of hands-on working experience as a member of a medium or large sized help desk
Working Conditions
• Work in a standard office-based environment; non-standard hours are a common occurrence.
