Server Configuration Associate

hace 4 meses

Bogotá Cundinamarca, Colombia Scotiabank A tiempo completo

We are committed to investing in our employees and helping you continue your career at Scotiabank.

**Purpose**
Contributes to the overall success of the Global Technology and Enterprise Platforms GTS-GBM Voice Services in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Accountabilities**

As part of your directive to ensure system availability, you will be reachable, 24x7, by rotational pager.

**Is this role right for you?**
- You have a passion for everything to do with ServiceNow and can help drive and implement into a global enterprise.
- You enjoy providing support in a fast-paced environment.
- The eagerness to learn and to challenge yourself is a part of your DNA.
- You enjoy providing improvements and recommendations on existing processes and tools.
- You can work under pressure and with multiple tasks to meet tight deadlines.

**Do you have the skills that will enable you to succeed in this role?**
- You have at least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization.
- You have at least 2+ years of hands-on working experience as a member of a medium or large sized help desk
- Must have experience with ServiceNow ITSM modules e.g. Incident, Problem, Change
- Knowledge and/or experience working with Operating Systems (Linux, Windows)
- Knowledge of networking concepts such as IP Addressing, Firewalls, ports
- You possess good time management skills in order to succeed with shifting priorities over multiple assignments on projects/programs.
- Completion or in the process of completing the ServiceNow System Administrator certification is an asset.
- Knowledge and understanding of Java scripting is a definite asset
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
- Champions a high-performance environment and contributes to an inclusive work environment.

**Education / Experience**
- You have at least 3+ years of hands-on technical working experience as a ServiceNow Administrator in a medium or large enterprise organization.
- You have at least 2+ years of hands-on working experience as a member of a medium or large sized help desk

**Working Conditions**
- Work in a standard office-based environment; non-standard hours are a common occurrence.

Location(s): Colombia : Bogota : Bogota

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

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