Support Engineer Associate

hace 3 semanas

Bogotá, Colombia Scotiabank A tiempo completo

 

 

 

 

Requisition ID: 207589

Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture.

 

Purpose

Contributes to the overall success of the GF&RT / Business Area in Canada / Country / Region / globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

 

Accountabilities

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Dedicated Security Administrator to maintain the security and integrity of our information systems. The Security Administrator will be responsible for handling access requests, provisioning users, and ensuring compliance with our internal security policies and procedures. 
  • Review, process, and log incoming access requests to ensure they comply security policies and procedures.
  • Provision, modify and deprovision user accounts across various information systems.
  • Conduct regular review and report of user access and permissions to ensure they align with their roles and responsibilities.
  • Respond to and resolve security issues and access discrepancies promptly. Documentation of security issues and solutions.
  • Participate in the implementation of security for new information systems and new security tools and technologies.
  • Maintain comprehensive documentation of all security processes and user access modifications. 
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high performance environment and contributes to an inclusive work environment.

 

Reporting Relationships (Job Titles only)Primary Manager:

(include secondary Manager if applicable)

  • Application Architect
Direct Reports:
  • None

 

Shared Reports (solid/dotted if applicable):
  • None

 

         Dimensions
  • Number of employees / span of control  – 4
  • Countries / regions  / business units supported – Canada and International

 

Education / Experience / Other Information (include only those that are specific to the role)
  • Solid English communication skills, both oral and written (B2 minimum), and comfortable in a primarily English working environment.
  • 2+ years of experience in application support
  • 2+ years of experience in SQL, Oracle Database, MS SQL Server
  • Familiarity with Power BI, HTML, JavaScript, CSS
  • University degree in Computer Science or equivalent

 

#Li-Hybrid


Location(s):  Colombia : Bogota : Bogota 

ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.

At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

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