Associate - Account Management

hace 6 días

Bogotá, Bogotá D.E., Colombia Sutherland A tiempo completo
Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description
  • Design, develop, and maintain business analyses that provide actionable insights.
  • Develop front-end dashboards that will enable immediate access to unified business results across the business.
  • Engage in developing metrics and KPIs, for the various domains, and develop ongoing reporting tools to track and achieve the necessary targets.
  • Own the requirements gathering process for additional reporting or measurements and execute on the delivery of these requirements.
  • Help achieving business goals by enabling management to keep track of relevant measurements and performance indicators.
  • Support management decision making processes by providing actionable insights on business analyses.
  • Work closely with stakeholders to identify goals, develop best practices for data collection, and analyze current processes to determine what can be improved to achieve their desired outcome.
  • Gather requirements from multiple stakeholders and translate them into business measurements or reporting tools.
  • Be the gate keeper of data integrity by owning all the reporting solutions and business definitions for KPIs.
Qualifications
  • 2+ years' experience doing quantitative analyses for technological companies.
  • Deep proficiency with quantitative tools including Excel and PivotTables.
  • Intermediate level of SQL
  • Hands on experience with Python and Microsoft Server is desired.
  • Develop dashboards using Tableau and/or Power BI
  • Experience with data driven projects from definition through execution and interpretation.
  • Experience with transforming reporting needs into business requirement documents (BRD) and working with IT department on delivering these requirements.
  • Abilities to synthesize complex situations, know what a problem is and what is a one-off, prioritization skills.

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