Account Manager

hace 7 días

Bogotá, Bogotá D.E., Colombia OttoMate A tiempo completo

We're looking for a motivated
Account Manager
to join our growing team and help nurture and manage key
existing client relationships
across the US and international markets.

This is
not a sales or commission-based role,
it's focused on maintaining and strengthening relationships with our current clients, ensuring they continue to receive the best service and support possible. You'll collaborate closely with our Operations and Customer Success teams to provide an exceptional client experience, handling everything from quoting and order management to long-term relationship maintenance.

What You'll Do

  • Build and maintain
    strong, long-term relationships
    with our existing clients and key stakeholders.
  • Oversee
    customer account management
    , including quotes, renewals, and contract follow-ups.
  • Ensure
    accuracy and timely communication
    throughout the order and delivery process.
  • Act as a
    trusted point of contact
    for clients, ensuring satisfaction and addressing concerns proactively.
  • Collaborate with internal teams to improve processes and client experience.

Who You Are

  • 3–7 years of experience in
    Account Management
    ,
    Customer Success
    , or
    Client Relations
    , ideally in the
    IT, SaaS, or Tech
    sector.
  • Excellent English communication skills (written and spoken). (C1 desired)
  • Highly organized, detail-oriented, and client-focused.
  • A proactive problem-solver who enjoys building long-term relationships rather than pursuing new sales.

What We Offer

  • Opportunities for professional growth in a
    U.S.-based company
    expanding globally.
  • Legal Benefits
  • Compensation will be discussed during the interview process.

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