Administrative Assistant

hace 8 horas

Bogotá, Bogotá D.E., Colombia Distro A tiempo completo
Buscamos una persona que brinde soporte administrativo y de servicio al cliente de alto nivel, garantizando procesos de reclamos precisos, comunicación eficiente y coordinación de servicios médicos. Sobre la Posición Buscamos un Administrative Assistant altamente organizado(a), con inglés C1 comprobado, que disfrute las tareas administrativas, la coordinación operativa y el contacto constante con proveedores médicos en Estados Unidos. Tu trabajo impactará directamente la atención a injured workers y la calidad del servicio que brindamos a nuestros clientes. Modalidad: 100% PRESENCIAL en colombia Horario: Tiempo completo Responsabilidades Principales Contestar llamadas entrantes y dirigirlas al área correspondiente. Realizar interpretación español–inglés cuando sea necesario. Crear nuevos reclamos en nuestro software Indexar, organizar y adjuntar correspondencia/evidencias al claim correcto. Asignar tareas documentales a adjusters. Contactar proveedores médicos en EE. UU. para confirmar si aceptan Workers' Compensation. Programar evaluaciones médicas y notificar a injured workers. Brindar soporte como Medical Access Assistant dentro del Medical Provider Network. Coordinar el envío/recogida de equipo médico antes y después de procedimientos. Requisitos (Indispensables) Inglés C1 REAL – Se validará en entrevista. Presencial en Bogotá. Bachiller / High School Diploma o superior. +1 año de experiencia en: call center, seguros, healthcare support, o roles administrativos similares. Excelente manejo de: Microsoft Excel Microsoft Teams Zoom Google Chrome CRM / sistemas administrativos Precisión en ingreso de datos. Habilidad para multitasking y organización. Comunicación clara, profesional y orientada al cliente. Plus (no obligatorio, pero suma puntos): Experiencia con sistemas de reclamos Experiencia en atención de proveedores médicos Conocimiento de Workers' Compensation Experiencia con DME o coordinación médica $3,000,000 - $3,000,000 a month
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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