We are hiring Executive Assistant for our Office in Medellin Colombia

Reports To: CEO (with dotted-line support to COO, CFO, and CRO)

About Upshop

Upshop is a high-growth SaaS company transforming retail operations through automation, data-driven insights, and connected store execution. With our unified platform, we empower retailers to simplify operations, reduce waste, and drive profitability across every store.

Role Overview

The Executive Assistant (EA) will provide high-level administrative and operational support to Upshop's CEO, COO, CFO, and CRO. This role requires exceptional organizational skills, sound judgment, professionalism, and the ability to thrive in a fast-paced, remote-first environment. The EA will serve as a trusted partner—anticipating needs, streamlining communications, and ensuring the executive team operates with maximum efficiency and focus.

Key Responsibilities

Executive Support

• Manage complex calendars, coordinate meetings across multiple time zones, and proactively resolve scheduling conflicts.
• Prepare agendas, materials, and follow-ups for internal and external meetings, including internal leadership and Board meetings.
• Handle confidential correspondence, presentations, and documentation with discretion and accuracy.
• Manage travel logistics, including international itineraries, accommodations, and expense reporting.
• Support cross-functional alignment by tracking key deliverables and action items from leadership meetings.

Operational & Communication Support

• Serve as the central coordination point between executives, internal teams, and external stakeholders.
• Draft, review, and edit communications, reports, and presentations on behalf of the executive team.
• Assist in preparing quarterly Board materials and company-wide updates.
• Maintain company and executive documents in organized digital filing systems.
• Anticipate operational needs and proactively identify ways to improve executive efficiency.

Culture & Team Enablement

• Help organize virtual and in-person leadership offsites, company events, and team recognition activities.
• Foster a culture of responsiveness, professionalism, and confidentiality within the leadership office.

Qualifications

• 7+ years of experience supporting senior executives (preferably in a fast-paced, SaaS or technology environment).
• Proven success managing multiple C-suite leaders simultaneously.
• Expert proficiency with Microsoft Office Suite; familiarity with tools like Airbase, Paychex, Salesforce is a plus
• Exceptional communication, writing, and organization skills.
• High degree of professionalism, discretion, and judgment.
• Strong attention to detail and the ability to execute with speed and accuracy.
• Experience working remotely with distributed teams.

Key Attributes for Success

• Proactive — Anticipates needs before they arise and acts with minimal direction.
• Resourceful — Finds creative solutions to challenges in a fast-changing environment.
• Detail-Obsessed — Ensures nothing falls through the cracks.
• Professional Presence — Communicates effectively with executives, Board members, and partners.
• Trustworthy — Handles sensitive information with utmost confidentiality.

Benefits

Competitive salary in Colombian pesos (COP)

Private medical insurance

Continuous training and mentoring

Work with a Leading Global company

Growth Opportunities: Join a growing team with plenty of room for career advancement.

Collaborative Culture: Work alongside passionate professionals in an innovative environment.

In-Office Role: Excellent opportunity to collaborate with Leadership in Medellín's modern office.

This is an Excellent Opportunity

If you meet the requirements, we'd love to start a conversation with you. Simply fill out the application form, and we'll be in touch to schedule your interview promptly. Don't miss your chance to work with a leading global IT company that's on the rise

** Only resumes in English will be considered for this position **