Sales Development Representative

hace 2 semanas

Barranquilla, Atlántico, Colombia Somewhere A tiempo completo

Job Title: Sales Development Representative

Location: Remote (LATAM & Japan)

Company: Kabuk

Company Context
KabuK is a U.S.-based subsidiary of a Japanese hotel group. Their mission is to drive U.S. tourism to Japan through a curated travel concierge service that plans and books trips for American travelers. The U.S. team is small and needs to scale to handle growing demand.

Duties & Responsibilities

  • Qualify inbound and outbound leads for KabuK's Japan travel concierge services.
  • Warm up prospects through personalized outreach (email, CRM follow-up, and light calls).
  • Support initial sales engagement; may handle closing calls for qualified leads.
  • Maintain CRM data accuracy (lead status, notes, and follow-up schedules).
  • Collaborate with the concierge and operations teams to ensure lead handoff quality.
  • Report weekly on lead generation metrics and conversion progress.

Tools / Systems

  • CRM: Candidate should be familiar with CRM systems (specific platform not confirmed, but flexibility to learn required).
  • Used for scheduling client meetings and calls (training provided).
  • General Sales Stack: Expected to work efficiently with email, calendars, and data-tracking tools.

Client Expectations

  • Experience: Prior experience in customer service or sales is ideal.
  • Soft Skills: Professional communication, attention to detail, and cultural sensitivity (especially toward Japan-focused clientele).
  • Mindset: Coachable and eager to learn; must demonstrate initiative and strong follow-through.
  • Bonus: Previous travel experience in Japan or familiarity with Japanese culture is a significant plus.

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