On-Site Technical Support L2
hace 2 semanas
Acerca de la Empresa
Sé parte de Stefanini En Stefanini somos más de genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. Seguro no te quieres quedar fuera
Acerca del Rol
On-Site Technical Support L2 ¿Por qué te elegiremos? Porque los desafíos que asumirás reflejan tus ambiciones
Responsabilidades
- Persona con conocimiento de órdenes de compra, facturación manejo de proveedores.
- Conocimiento en la gestión de activos (procesos con Service Now y SAP contabilidad creación de activos en Command).
- Manejo de aplicativos 365.
- Edición y producción de videos (cámaras profesionales, edición de croma).
- Conocimiento en consolas de sonido y microfonía.
- Soporte nivel 1 - 2.
- Conocimiento de Apple (soporte a iPad, iPhone, conocimiento en Apple Business, configuraciones de perfiles MDM e Intune).
- Soporte a aplicaciones Power Apps, Power BI, Power Automate (suite Power Platform).
- Gestión de tickets ServiceNow.
- Conocimiento de redes e infraestructura y tecnología RFID.
Calificaciones
- Conocimientos en ITIL Foundation (deseable no obligatorio).
- Conocimiento en metodologías ágiles (deseable).
- Experiencia en el manejo operativo de activos, inventarios o almacenes.
- 2 años o más de experiencia profesional.
- Conocimiento técnico en HW (deseable).
- Conocimiento intermedio de Excel.
Habilidades Requeridas
- Conocimiento en ITIL Foundation.
- Conocimiento en metodologías ágiles.
- Experiencia en manejo operativo de activos.
- Conocimiento técnico en HW.
- Conocimiento intermedio de Excel.
Habilidades Preferidas
- Conocimiento en ITIL Foundation.
- Conocimiento en metodologías ágiles.
Declaración de Igualdad de Oportunidades
Stefanini se compromete a la diversidad y la inclusión en el lugar de trabajo.
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