Client Account Representative

hace 4 días

Bogota Eldorado, Colombia Marsh McLennan A tiempo completo
Company:MarshDescription:

We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Representative, you will provide seasoned support to Account Managers, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. You will strengthen and maintain relationships with clients and client teams, driving growth and retention through exceptional service.

We will count on you to:

  • Strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention.
  • Administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately.
  • Monitor and report on the status of client deliverables and outstanding items.
  • Work with Operations and Business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients.
  • Collaborate with the Client Onboarding team to coordinate onboarding activities for new clients, ensuring a smooth transition and integration of services.
  • Respond directly to difficult client questions and requests, soliciting assistance from front office colleagues as needed.

What you need to have:

  • 2 years of experience in account management, customer service, customer support, administrative assistant or a related field.(flexible but some experience with client management)
  • Associate´s or Bachelor's Degree.
  • Must be fluent in English (spoken and written).

What makes you stand out:

  • Experience in insurance or financial services.
  • Strong interpersonal and communication skills.
  • Ability to work independently and manage multiple tasks effectively.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

  • Account Representative

    hace 2 semanas

    Bogota, Colombia Rockwell Automation A tiempo completo

    Job Description **Rockwell Automation, the world's largest company dedicated to industrial automation, employs about 22,000 individuals globally, makes its customers more productive and the world more sustainable. Throughout the world, our flagship Allen-Bradley® and Rockwell Software® product brands are recognized for innovation and excellence, and...

  • Internet Sales Representative Ii

    hace 2 semanas

    Bogota, Colombia Oracle A tiempo completo

    Internet Sales Representative II-230000RF **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** The primary focus of an Internet Sales representative is to sell solutions and services to existing Oracle customers and to prospect for new customers in the assigned...

  • Account Representative- Canada support

    hace 7 días

    Bogota - Calle, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office.As an Account Representative, you will enhance the client experience by proactively managing the administration of a book of...

  • Sales Representative

    hace 5 días

    Bogota, Colombia GraceMark Solutions A tiempo completo

    Sales Representative/Cold Selling (Remote) We are seeking a Sales Representative. As a Sales representative your duties include developing sales pitches to sell services, making cold calls to sales leads or taking calls from prospective customers and maintaining documentation of their sales like invoices or client contracts. Key Responsabilities -...

  • Client Experience Representative

    hace 2 días

    Bogota, Colombia Sagan A tiempo completo

    **Job Title: Client Experience Representative - Latam** **Location**:Remote (EST Timezone) **Working Schedule**: Monday - Friday, 8:00 AM to 5:00 PM EST Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for someone like you to join our team as a **Client Experience

  • Account Representative Supervisor

    hace 7 días

    Bogota - Calle, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We will count on you to:Supervise a team of Account Representatives to ensure expectations of role are metEffectively coach and develop team members to help achieve goals including oversite of established process, accuracy andtimely delivery of established client support work to be completedBuild effective relationships with external...

  • Client Success Representative

    hace 1 semana

    Bogota, Colombia Proliance General Contractors A tiempo completo

    **Proliance General Contractors**: **Client Success Representative (Remote)**: **Proliance General Contractors** is a licensed general contracting firm specializing in roofing, siding, solar, and windows. With over 50 years of combined experience, we are committed to providing exceptional service, professional installations, and exceeding client...

  • Client Account Manager

    hace 2 semanas

    Bogota, Colombia Sofvio A tiempo completo

    We're helping one of our clients, **ITOS**, hire for a **Client Account Manager.** “Championing Excellence in HR and Payroll Solutions!” Compensation**:COP3.2M - 3.5M/month.** **+ **Bonuses (up to 10% of base compensation). Location**:Hybrid (Avenida Calle 26 #92-32, Bogotá, Colombia).** Skills**:1+ year of experience in customer service, and...

  • Regional Account Manager

    hace 7 días

    Bogota, Colombia BCD Meetings & Events A tiempo completo

    **Regional Account Manager** The Regional Account Manager (RAM) is responsible for driving strategic business initiatives and optimizing the way we do business with CLIENT in collaboration with Global leadership. The RAM is directly accountable to achieve both CLIENT and BCD M&E goals related to: program strategy, innovation & optimization, client...

  • Technical Account Representative

    hace 2 días

    Bogota, Colombia Oracle A tiempo completo

    Technical Account Representative (TAM) 4-22000DKJ **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** **Detailed Description and Job Requirements** This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle since...