Account Representative- Canada support

hace 2 semanas

Bogota Calle, Colombia Marsh McLennan A tiempo completo
Company:MarshDescription:

We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office.

As an Account Representative, you will enhance the client experience by proactively managing the administration of a book of accounts and ensuring a successful renewal process in collaboration with your Client Service Team (CST). You will provide support to Client Executives, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. You will strengthen and maintain relationships with clients and client teams, driving growth and retention through exceptional service.

This role provides an opportunity to further develop your skills at Marsh exposing you to many areas of the company, senior leaders, and various aspects of commercial insurance that will allow you to expand your network, gain valuable knowledge and enhance your skills.

We will count on you to:

  • Strengthens and maintain relationships with clients and client teams to provide best in class service and drive growth and retention.
  • Proactively manage the administration of a book of accounts including document tracking and delivery, managing timelines, and ensuring quality deliverables.
  • Administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately.
  • Participate in client and carrier facing activities, maintaining a good working knowledge of client operations and insurance programs.
  • Work with Operations and Business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients.
  • Work closely with the Client Executives to provide day-to-day account support.
  • Adhere to all Marsh compliance, professional, and transparency standards.

 What you need to have:

  • 2 years of experience in account management, customer service, customer support, administrative assistant or a related field. (flexible but some experience with client management).
  • Must be fluent in English (spoken and written).
  • Associate´s or Bachelor's Degree.
  • Must have excellent organizational and time management skills.
  • Attention to detail is critical to ensure we are providing accurate information to our clients.

What makes you stand out:

  • French proficiency (spoken and written).
  • Insurance or relevant industry experience of 12 to 18 months.
  • Strong interpersonal and communication skills.
  • Ability to work independently and manage multiple tasks effectively.
  • Be able to work in an agile, autonomous, and proactive manner to guarantee we are providing excellent service to our clients.
  • Strong collaborative skills with the ability to effectively build and maintain positive working relationships with management, colleagues and clients through verbal and written communication.
  • Ability to quickly learn and implement technical concepts.
  • Microsoft Office proficiency: Excel, PowerPoint, and Outlook – intermediate knowledge of Excel formulas and pivot tables.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

  • Sales/business Development Representative

    hace 2 semanas

    Bogota, Colombia OpenWorks Canada A tiempo completo

    **About the job** - **This is a fully remote role, open to applicants from all Latin America (LATAM). Mexico, Brazil / Brasil, Colombia, Argentina, Venezuela, etc...**_ We’re looking for a smart and sophisticated sales and business development representative with superior hunting and prospecting skills. You must be able to qualify leads and be a master of...

  • Account Representative Supervisor

    hace 2 semanas

    Bogota - Calle, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We will count on you to:Supervise a team of Account Representatives to ensure expectations of role are metEffectively coach and develop team members to help achieve goals including oversite of established process, accuracy andtimely delivery of established client support work to be completedBuild effective relationships with external...

  • Account Representative Supervisor

    hace 3 días

    Bogota - Calle, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription: We will count on you to:Supervise a team of Account Representatives to ensure expectations of role are metEffectively coach and develop team members to help achieve goals including oversite of established process, accuracy andtimely delivery of established client support work to be completedBuild effective relationships with...

  • Sales Development Representative Us Travel Tech..

    hace 7 días

    Bogota, Colombia Prometeo Talent A tiempo completo

    **About the company**: RoverPass is a startup focusing on the campground and Holiday park industry. They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business. **The role**: We are looking for a **Sales Development Representative **focused on developing and growing our list of campground...

  • Client Account Representative

    hace 1 semana

    Bogota - Eldorado, Colombia Marsh McLennan A tiempo completo

    Company:MarshDescription:We are seeking a talented individual to join our team at Marsh McLennan. This role will be based in Bogotá. This is a hybrid role that has a requirement of working at least three days a week in the office.As an Account Representative, you will provide seasoned support to Account Managers, ensuring a high level of client satisfaction...

  • Key Account Representative

    hace 4 días

    Bogota, Colombia MSD A tiempo completo

    Our Animal Health Division is a trusted global leader in veterinary medicine, dedicated to preserving and improving health, well-being, and performance of animals and the people who care for them. We are a global team of professionals working together to make a positive difference in animal care and the world’s food supply and have a deep sense of...

  • Internet Sales Representative Iii

    hace 1 día

    Bogota, Colombia Oracle A tiempo completo

    Internet Sales Representative III-230001JB **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** The primary focus of an Internet Sales representative is to sell solutions and services to existing Oracle customers and to prospect for new customers in the assigned...

  • Internet Sales Representative Iii

    hace 1 día

    Bogota, Colombia Oracle A tiempo completo

    Internet Sales Representative III-230000RE **Applicants are required to read, write, and speak the following languages***: English, Spanish **Detailed Description and Job Requirements** The primary focus of an Internet Sales representative is to sell solutions and services to existing Oracle customers and to prospect for new customers in the assigned...

  • Technical Account Representative

    hace 7 días

    Bogota, Colombia Oracle A tiempo completo

    Technical Account Representative (TAM) 4-22000DKJ **Applicants are required to read, write, and speak the following languages***: English, Spanish **Preferred Qualifications** **Detailed Description and Job Requirements** This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle since...

  • Sales Representative

    hace 1 día

    Bogota, Colombia MSD A tiempo completo

    Sales Representative de Oncología Nuestro equipo de Oncología se dedica a ofrecer innovaciones revolucionarias que amplíen y mejoren las vidas de los pacientes con cáncer en todo el mundo. Nuestro equipo de personas con visión de futuro logra esto a través de un compromiso inquebrantable de apoyar la accesibilidad a la medicina, proporcionar nuevas...