BPO/Staffing Recruiter

**Neostella is managing the recruitment process for this position in partnership with Provana. The selected candidate will be employed directly by Provana, not Neostella.**

At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service of making our clients' work easier and helping them deliver better experiences to their clients. We're also a true team: supportive, scrappy, and always in it together. We believe in showing up for one another, rolling up our sleeves, and celebrating the wins. It's who we are, and it's how we help our customers succeed. Neostella is in hyper-growth mode, leveraging cutting-edge technology to solve real challenges for our clients. And we're looking for driven, people-first professionals to help us scale with purpose and heart. As we continue to expand, we are seeking a BPO/Staffing Recruiter to help us scale our global teams with top-tier talent.

This role is perfect for someone who thrives in a fast-paced environment, has experience managing full-cycle, high-volume recruiting, and is passionate about building strong relationships with both candidates and internal stakeholders. You'll be responsible for sourcing and interviewing candidates, pitching top talent to Team Leads, scheduling interviews, and serving as a strong ambassador for Neostella—both internally and externally. If you're someone who prioritizes exceptional candidate experiences, follows up consistently, and is eager to help build something special, this opportunity offers endless growth potential and the chance to make a real impact. Curious what your day would look like as a BPO/Staffing Recruiter? Check out the details below

Key Responsibilities

• Full-cycle recruiting: Manage the end-to-end recruitment process — from sourcing and screening to offers and onboarding — for BPO and staffing roles.
• Role focus: Hire for key positions such as Customer Support Specialists, Case Managers, Medical Records Requestors, Legal Assistants, Paralegals, and other roles as client needs evolve.
• Sourcing excellence: Use creative sourcing methods to attract active and passive talent across various platforms.
• Candidate experience: Ensure every candidate has a positive and professional experience — with timely communication, feedback, and transparency.
• Collaboration: Partner closely with Team Leads, Delivery Managers, and the People & Engagement team across the U.S. and Colombia to align hiring priorities and resourcing needs.
• Data-driven recruiting: Maintain accurate, detailed candidate records in our ATS and provide regular status updates to leadership.
• Adaptability: Jump in where needed — we're a growing, fast-moving organization where collaboration and flexibility are key.

Requirements

• 6+ years of experience in recruiting, preferably in a BPO, staffing, or shared services environment
• Experience hiring for the legal industry is preferred but not required
• Proven success managing high-volume pipelines and filling roles across multiple skill sets
• Strong communication and relationship-building skills
• Comfortable working across multiple time zones and collaborating with international teams
• Highly organized with a proactive, "get-it-done" attitude
• B2 level of English or better is required

Technical Environment

• LinkedIn Recruiter
• Bamboo HRIS
• Workable ATS
• Google suite
• Zoom

Benefits
You will have Undefined Contract, a fast and deep growing career path, pre-paid health insurance coverage with Sura for you and one additional member of your family, flex time, yearly ophthalmological health bonus, and the opportunity to improve your English skills by working side-by-side with international teams and projects, apart from fully personalized English classes, and more

• All resumes and application answers must be in English