Customer Service Healthcare

hace 1 semana

Bogotá DC Brazil, Colombia Solvo S A tiempo completo


Assistant Case Manager

Schedule: Monday–Friday, 8:00 AM–5:00 PM MST

Work Arrangement: On site - Medellín, Bogotá, Cali, Bucaramanga, Barranquilla

Salario Competitivo + Beneficios Solvo

Position Overview

Seeking an Assistant Case Manager to support case operations by coordinating documentation, communicating with law firms and medical offices, and assisting with daily case management tasks. This role is ideal for someone with at least one year of experience in a legal or medical environment who is organized, proactive, and comfortable working in a fast-paced, case-driven setting. Experience in litigation or personal injury (PI) is a nice to have.

Responsibilities


• Assist Case Managers with the daily management of personal injury cases.


• Collect, review, and organize case-related documentation (medical records, billing, liens, case updates, etc.).


• Communicate with law firms, medical providers, and internal teams to obtain missing information and provide status updates.


• Track case progress and ensure files are accurate, complete, and up to date.


• Enter and maintain case data in internal systems with a high level of accuracy.


• Follow up on outstanding requests and deadlines.


• Support funding and approval processes as needed.


• Maintain confidentiality and comply with company policies and applicable regulations.

Skills


• Minimum 1 year of experience in a legal as a case manager or assistant case manager, medical related role.


• Familiarity with personal injury cases, medical documentation, or legal workflows preferred.


• Strong organizational skills and attention to detail.


• Excellent written and verbal communication skills.


• Ability to manage multiple cases and priorities simultaneously.


• Proficiency with Microsoft Office and/or case management systems.


• Reliable, proactive, and team-oriented mindset.


• Bilingual in Spanish and English required.



#LI-Onsite

  • Customer Service Executive

    hace 1 día

    Bogotá, D.C, Brazil, Colombia Open English A tiempo completo

    We're Hiring Customer Service Executive (B2B)Join our innovative team dedicated to empowering students We're looking for a proactive, service-oriented professional with strong B2B experience to join our global corporate sales team as a Customer Service Executive.In this role, you will manage client relationships, monitor customer experience with our...

  • Bilingual Customer Service Representative

    hace 5 días

    Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo

    Inbound Sales and Customer Support Agent Wanted! Join our dynamic team and enjoy: Base Salary: $2,800,000 (biweekly payments) Commissions: Up to $350,000 + Attendance bonuses up to $200,000 Perks: Choose 2 memberships (Laika, Spotify, Netflix) after 1 month Weekly Bonus: $50,000 for perfect attendance Welcome Trip: After 1.5 months Welcome Bonus: $350,000...

  • Customer Service Advisor

    hace 5 días

    Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo

    **JOIN OUR TEAM! Customer Service Advisor - Mobile Phone Campaign** **Location**: Bogotá, Cll 93 #19-58 **Contract Type**: Full-time Are you passionate about providing excellent customer service and have a knack for sales? This is your chance to shine. We are looking for individuals like you to join a renowned mobile phone company in the United...

  • Customer Service Representative

    hace 6 días

    Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo

    Location: Bogota, edificio Caracol Radio Contract Type: Permanent **Salary**: $2,650,000 + Bonuses Hours: Monday to Friday, 08:00 am to 08:00 pm (Holidays according to the U.S. calendar) What You'll Do: Main Role: Customer service, including tracking garnishments and managing related documentation. What We’re Looking For: English Level:...

  • Customer Service Sr Leader Latam

    hace 2 semanas

    Bogotá, Colombia Johnson & Johnson A tiempo completo

    Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest...

  • Customer service Executive B2B

    hace 2 semanas

    Bogotá, D.C, Brazil, Colombia Open English A tiempo completo

    Vacante: Customer Service Executive (B2B) – Open English / Next U¿Te apasiona el servicio al cliente corporativo y la gestión de cuentas? En Open English y Next U, líderes globales en educación digital, buscamos un Customer Service Executive para unirse a nuestro equipo corporativo y acompañar a nuestros clientes empresariales en su experiencia con...

  • Customer Service Supervisor Ssc

    hace 1 semana

    Bogotá, Colombia Medtronic A tiempo completo

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life**:We look for leaders who have a clear vision of where Medtronic is going and how to get...

  • Customer Service, Medical Insurance Assistance

    hace 1 semana

    Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo

    Titulo: Customer Service Representative con Enfoque en Asistencia de Seguros Médicos - Trabajo RemotoEmpresa: CUSTOMER OPERATION SUCCES S.A.S. ¡Únete a nuestro equipo! Oferta Laboral: Servicio al Cliente - Asistencia de Seguros Médicos Descripción del puesto: Estamos buscando personas apasionadas por brindar un excelente servicio al cliente para...

  • Customer Service

    hace 2 semanas

    Bogotá, Cundinamarca, Colombia AutoComplete A tiempo completo

    $USD - $600-800/Month DOE Seeking outbound/inbound customer service associate to answer phone calls, assist customers for our exciting 40-person startup company, and handle general data tasks. We have a caring team of experienced advisors that will train you and invest in your personal growth. Customer service via phone experience is required for this...

  • Customer Service Specialist

    hace 2 semanas

    Bogotá, Colombia Johnson & Johnson A tiempo completo

    **Job Function**: Customer Management **Job Sub Function**: Non-Technical Customer Service **Job Category**: Professional **All Job Posting Locations**: Bogotá Distrito Capital, Colombia - Manage interactions, queries and requests from internal and external customers. - Creation, processing and tracking of orders. - Scheduling deliveries and appointments -...