Employee Service Intake

hace 2 días

Medellín, Colombia UPS A tiempo completo

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Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nível.

**Descripción de puesto**:
**Employee Service Intake (H&S)**

**UPS Job Name**: GBS Customer Support Rep II

**City**:Medellin

**Grade**:8

WFO 2 months/ WFH 2 months
- Job Description

**Job Summary**
This position supports the Human Resources Service Center.

**Responsibilities**:

- Clear English is a must
- Review medical and other data
- Accurately link medical and other data to the correct corresponding claim(s)
- Receive inbound call inquiries regarding work related injuries
- Interacts with all levels of management and medical providers
- Handles confidential and sensitive information tactfully and with discretion

**Qualifications**:

- One-year general office support or call center experience in a fast-paced office environment.
- Possess strong customer service skills and professionalism
- Ability to interact with all levels of management, both internally and externally
- Team player with strong interpersonal skills and concise written and verbal communication skills
- Demonstrated ability to manage multiple tasks under mínimal supervision with high attention to detail Minimum Qualifications
- Working knowledge or Microsoft Office (Word, Excel and Access), database systems and Adobe. Typing and Computer skills proficiency required

**Requirements**:

- Work On Site (Tranvia Medellin)
- English Proficiency Writing and Speaking (Advance)
- Grade 8
- Monday to Friday 7am-5pm
- Hybrid mode

**Tipo de empleado**:
Permanente

UPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.

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