Legal Assistant for Us Law Firm

hace 11 horas

Medellín, Colombia Perez-Roura Law A tiempo completo

About Us
We are a Miami-based law firm focused on estate planning, probate, and IRS tax resolution, serving business owners, investors, and their families. Our mission is to provide excellent legal services with professionalism, compassion, and clarity. We operate with a collaborative team culture, using technology and strong processes to deliver the highest level of client service.

Our work environment includes:

- On-the-job training
- Supportive team environment
- Professional and relaxed atmosphere

**Legal Assistant (Remote - Colombia)**

**Responsibilities**:

- Answer incoming phone calls promptly and courteously, serving as the first point of contact for potential clients.
- Conduct initial intake calls and consultations using provided scripts and firm-approved language.
- Provide legal information (not legal advice) about the firm’s services to potential clients.
- Schedule consultations and follow-up calls in coordination with the Firm’s attorneys.
- Maintain accurate and organized client intake records.
- Communicate with potential clients in both English and Spanish as needed.
- Ensure every client or potential client receives timely, professional, and empathetic communication.
- Assist with other intake-related administrative tasks as assigned.

**Education & Experience**:

- Law degree strongly preferred.
- Prior experience in client intake, customer service, or legal assistance preferred.
- Advanced proficiency in English and Spanish, both written and spoken, required.
- Excellent communication, listening, and interpersonal skills.
- Ability to work independently, stay organized, and manage multiple tasks at once.
- Comfort using technology tools such as Google Workspace, case management systems, and VoIP phone systems.

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