Customer Support Service

hace 1 día

Bogota, Colombia The Support Heroes A tiempo completo

The Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team.

We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days.

Location: Working from home.
- Major Responsibilities:

- Create Articles or documentation for the apps when required.
- Assist with training activities when onboarding new team members.

**Requirements**:

- Fluency in English at least 80%, excellent writing skills.
- Strong communication and organizational abilities.
- Basic HTML and CSS basic knowledge are preferred but not required
- A computer and a good internet connection are required.
- Experience in customer service is not required, but a plus.
- Experience in Shopify is not required, but a plus.
- Strong desire to learn.

Perks
- Paid training with continued education and support.
- Paid days off
- Growth-oriented team climate.
- You will be hired as a freelancer and you can work from home.

**Job Types**: Full-time, Permanent

**Salary**: $3,000,000 - $3,700,000 per month

Tipo de puesto: Tiempo completo, Subcontrato

Pay: $3,000,000 - $3,600,000 per month

Application Question(s):
**Experience**:

- Customer Service: 1 year (preferred)

**Language**:

- English (required)

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