Customer Service Representative

hace 5 días

Bogota, Colombia Charger Logistics Inc A tiempo completo

Job Title:
- Customer Service Representative- Location:
- Bogotá, Colombia- Category:
- Customer Service- Experience:
- Entry-Level**Job Description**:
**Description**

Charger logistics Inc. is a world
- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.

We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are looking for dynamic individuals with a passion for helping people to join our team at our Bogota Office.

**Responsibilities**:

- Coordinate, track and trace all shipping and handling requests with customers and suppliers in support of a customer specialized project.
- Proactively identify shipments at risk of service failure and take control of shipments to ensure on time delivery.
- Correctly troubleshoot and proactively resolve shipment discrepancies, as needed.
- Respond timely to customer needs for information, including but not limited to updates on orders, Proof of Delivery and inventory cycle counts.
- Investigate product overage, shortage and damage; complete appropriate documentation and manage customer response for handling of the issue.
- Notify Operations Lead of all requested changes from the customer or a supplier regarding shipping, handling or administrative items.
- Develop and maintain a positive working relationship with all service providers.
- Report customer feedback to Logistics Project Lead, including any signs of customer dissatisfaction.
- Correctly enter data into transportation management system and maintain and generate required reports; properly process, audit and file various documentation.

**Requirements**:

- 2+ years' experience in Logistics; Transportation or Distribution industry experience with understanding of airfreight, expedited ground services, warehousing, inventory, and order fulfillment preferred
- Strong organizational skills
- Experience with TMS systems preferred
- Excellent communication and time-management skills
- Must be able to multitask & prioritize efficiently in a fast-paced environment
- Proficient with Microsoft Office systems
- Ability to work independently and as part of a team
- High school diploma or GED equivalent is required

**Benefits**
- Career growth
- Healthcare Benefit Package
- High competitive salary

  • Customer Service Representative

    hace 7 días

    Bogota, Colombia Tech Resourcers A tiempo completo

    **Customer Service Representative** - Hiring in Colombia - Full-time **Key Responsibilities** - Build strong customer relationships by delivering excellent customer service - Answers calls in a timely manner and with professionalism - Establishes empathy when responding to customer inquiries **Skills Requirements** - High school diploma - At least 17 years...

  • Customer Service Representative

    hace 2 días

    Bogota, Colombia WindshieldHUB, LLC A tiempo completo

    **About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...

  • Customer Service Representative

    hace 1 semana

    Bogota, Colombia Kajae A tiempo completo

    (Please send your CV in English) Do you enjoy building relationships with customers and helping them with answers to their questions, inquiries, and needs? We're looking for a Customer Service Representative who has the chance to communicate with our customers and be the “voice” of the company. - Customer Relations - Retention - Loyalty - Customer...

  • Customer Service Representative

    hace 2 semanas

    Bogota, Colombia Hire Latam LLC A tiempo completo

    **Position**:Customer Service Representative **Company**:Pacific Rain Gutter Supply **Work Hours**: Monday to Friday 7am - 4pm Pacific Time **About the Company** Since 2002 Pacific Rain Gutter Supply has been assisting contractors and homeowners with all of their rain gutter and custom fabrication needs. We are family-owned and operated in Union City,...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Bogota, Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative - English-Spanish **Bilingual Customer Service Representative - English - Spanish** Bringing smiles is what we do at TTEC... for you and the customer. As a **Bilingual Customer Service Representative** working in **Bogota, Colombia,** you'll be a part of creating and delivering amazing customer experiences while...

  • Bilingual Customer Service Representative

    hace 3 días

    Bogota, Colombia S-workz A tiempo completo

    **Descripción del empleo** **Bilingual Customer Service Representative - **English B2+ Monday to Friday (rotating Saturdays) (only 5 days per week, no Sundays) Office hours (day time) USA Client Time zone CST Onsite - Dirección: CRA 15 88 64Q OFICINA 306 EDIFICIO ZIMMA, Bogota We are Sworkz, a nearshoring company headquartered in Miami, FL. with...

  • Customer Service Representative

    hace 2 días

    Bogota, Colombia Teleperformance A tiempo completo

    Overview: Do you want more info about this offert? Click here!! **Customer service representative** You will follow up a platform that works as a means of payment for online purchases. It is important to have knowledge of the 3 languages (Spanish, English and Portuguese) **Benefits** - 48 HOURS - 2 DAYS OFF. - Salary COP $2.420.000 + Performance bonuses -...

  • Lead Customer Service Representative

    hace 1 semana

    Bogota, Colombia Indigo Slate A tiempo completo

    Zensar is seeking an **Lead Customer Service Representative in Bogota Colombia.** This is open for Full time with excellent benefits and growth opportunities. We will provide all training and this position will require employee to be on site Mon-Fri in Bogota. **What you will be Doing** - Assist customers and help resolve Cisco Adoption Barrier Cases that...

  • Customer Service Representative Inglés 80

    hace 2 semanas

    Bogota, Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader! Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...

  • Customer Service Representative

    hace 1 semana

    Bogota, Colombia Ventura Tec A tiempo completo

    Our client is a well-established fashion company based in NY with decades of experience in the industry. They have earned a strong reputation for creating empowering and inspiring fashion that resonates with customers. **Requirement** - Minimum of 3 years of experience as a Customer Service Representative. - Proficient in Sales Order (SO) entry and update,...