Insurance: Admin/customer Service/data Entry- Remote

hace 2 semanas


Bogotá, Colombia Atlas Insurance Services A tiempo completo

We are seeking a Bi-lingual Entry Level Admin/CSR (and in addition a Commission based Producer) to join our team You will be responsible for helping customers by providing product and service information and administrative work.

**Responsibilities**:
CSR/Admin
- *Handle customer inquiries
*Provide information about the products and services
*Troubleshoot and resolve product issues and concerns
*Document and update customer records based on interactions
*Develop and maintain a knowledge base of the evolving products and services

Qualifications:
*Previous insurance experience is a plus but not needed however customer service is.
*Ability to build rapport with clients
*Ability to prioritize and multitask
*Ability to problem solve issues
*Quick learner
*Able to work in a busy fast-pace environment
*Positive and professional demeanor
*Excellent written and verbal communication skills
*Bi-lingual (Spanish)

For Commission Producer
- *All above requirements apply
*Highly Motivated
*Goal Oriented
*COMMISSIONS as high as up to 95%

**No Cold Calling needed, Leads provided but must be able to produce as well.

**Experience**:

- Customer Service: 1 year (required)


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