Back Office Support
hace 2 semanas
**Salary**: 2.500.000 COP, salary increase after 6 months to 2.700.000 COP and 6 months later to 3.000.000 COP.
- Comply with compliance protocols, both internal and external, following the regulations of U.S. government agencies.
- Create all required documentation for cargo export in accordance with established guidelines, processes and procedures.
- Maintain an accuracy rate of at least 95%.
- Open files and ensure accurate and timely data entry into our operating system.
- Pre-audit each Bill of Lading against shipping instructions and tariff prior to submitting the final Bill of Lading to our audit department, using internal sources of information relevant to tariff selection.
- Ensure that all shipping instructions provided by customers or the Traffic department are accurate and attached as PDF to each dock and booking receipt.
- Confirm that scanned paperwork, images and documentation are attached to each dock slip, booking and bill of lading.
- Maintain knowledge of changing rates, tariff rates, contracts and special rates.
- Ensure communication is clear and detailed to limit delays or misunderstandings between parties.
- Communicate with the supervisor to proactively ensure smooth production of bills of lading and any other necessary export documentation.
- Maintain their knowledge up to date in the proper use of all relevant information and communication technologies and other systems within the import/export function.
- Compliance with local and external health and safety laws and policies.
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