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Vice President of Business Development

hace 2 semanas

Desde casa, Colombia Teleperformance A tiempo completo

Overview:
**Where We Celebrate You**

At Teleperformance, we believe in the power of inspiration. We believe in the strength of innovation. And most importantly, we believe in the heart of the people.

We’re looking for bright minds, creative influencers, and status-quo challengers that need a platform for their ideas to shine. A forum where they can speak their truth. Where they can be authentic. Where integrity is part of the organization’s DNA. Where there’s a safe space for them to be heard. Where ideas can transcend all boundaries. Where they are respected, beyond labels.

You’ve got the skills and motivation. We’ve got the tools, the technology, and the development programs. We will design the right career path and support your professional growth right from the start. We will encourage you to display your individuality. We will guide you to achieve the right work-life balance. We will foster the power of communication and motivate teamwork. We will embrace collaboration efforts with other bright minds to deliver the best outside-the-box ideas.

Together, we create the right combination that tackles any customer service industry challenge. Together, we will build the best digital business integration solutions for the world’s biggest brands.

Welcome to Teleperformance, where we celebrate you.

**Your Footprint as a VP of Collections Will Be**
- to stay on top of their organization's long-term strategy and operating details to ensure new opportunities driving collections growth are achieved.

You will love this opportunity if you are a proven leader with operational strength and experience building and leading large, geographically dispersed teams.

Qualifications:
**What Will You Need to Succeed?**
- Bachelor’s degree or above, MNC working experience is preferred; experience in Collections and Business Development is required.
- Strong English communication skills, with the ability to hold chief executive office-level discussions.
- 5+ years of proven success in business development and consultative experience in the Collections industry
- 5+ years of previous call center, operations, or consumer credit experience required
- 5+ years of leadership experience managing staff. Proven positive leadership skills. Successful track record of positively influencing and working effectively with all levels
- Considerable experience in various aspects of the BPO Sector (Collections)
- Ability to persuade and influence others with proven negotiation and sales skills and the ability to work at a senior level
- Outstanding communication skills with leadership and executive-level partners - written and verbal.
- Being comfortable presenting in a group setting
- Analytical thinking, proactive attitude, strong written and oral communication skills
- Strong negotiation and business management skills
- Must be highly detailed oriented with the ability to be productive, accountable, and manage to work under tight deadlines when needed
- Great Team player and passionate about selling
- Travel will be required depending on the business needs.

**Bonus Skill Set**
- Highly organized and detail-oriented.
- Not afraid to try new things - driven to improve results constantly.
- Ability to manage time and juggle multiple priorities to execute high-quality deliverables.

**Responsibilities**:
**As a VP of BD for Collections, You Will**
- Work with the Marketing Business Development Team and Strategic Account Management Team to develop strategies that target Collections opportunities within key sectors. Establishing and developing relationships with any critical decision-makers within prospective new clients to heighten Teleperformance’s chance of securing any future outsourcing activity
- Work with business intelligence teams to research background information on potential new customers and to fully diagnose customer’s needs
- Support a ‘bid team’ comprising operational, technical, HR, and executive-level input where necessary, and a clear team briefing is required to achieve bid success
- Produce new business proposals and responses to tenders and ensure that team produces effective documents to the required standard
- Undertake sales presentations, support site tours, and take overall responsibility for the outcome of each pitch related to Collections
- Review and analyze statistical data daily. Develop, implement, and communicate daily and monthly dashboards, delinquency, loss, collector, and other reporting
- Ensure that internal governance and financial planning are administered effectively
- Act as an internal consultant on new business and client issues as required
- Meet all individual monthly and yearly sales targets
- An understanding of customer experience related to digital technologies and future innovations within Collections
- Excellent financial understanding and the ability to converse with Collection clients utilizing Collections industry terminologies and concepts
- Ability to work in a