Business Analysis

Business Analysis & Change Manager |S3 | Homes | Milton Keynes

Milton Keynes, United Kingdom

**WHAT YOU WILL BE DOING**

**Join our community.**

Are you looking for a fast-paced, challenging and extremely rewarding career? We’re looking for a Business Analysis & Change Manager to lead on the successful design of business processes and the definition of business requirements, as well as managing high profile implementations.

As our Business Analysis & Change Manager you’ll be a motivated individual who will be passionate about helping us on our journey for continuous improvement of our processes and to enhance our customer’s experience.

**The difference you’ll make.**
- Creating detailed as-is analysis as well as designing to-be processes focused on our customers
- Maintaining complex stakeholder relationships to successfully drive the project to completion
- Leading the successful delivery of complex change projects within the bank
- Managing governance deliverables, including impact assessments, implementation plans and RAID logs
- Engaging with core SME’s to agree UAT approach, creating test scripts and supporting UAT execution

**What you’ll bring.**
- An in depth understanding of the end-to-end project lifecycle - from discovery to delivery. Excellent stakeholder management and communication skills
- Ability to take the lead in unclear circumstances, put together a plan that everyone can agree with and manage deliverables to deadlines

**It would also be nice for you to have.**
- Previous experience across Retail and Business Banking products and processes, with Mortgages being an advantage
- Ability to understand the limitations and opportunities provided by digital channels such as internet and mobile
- Ability to collect, analyse and condense complex and dispersed information

**What else you need to know.**

This is a full-time permanent offering flexible working between home and the office.

**How we’ll reward you.**

As well as a competitive salary, we offer a wide range of benefits that you can choose from and tailor to your needs.
- Eligible for a discretionary performance-related annual bonus
- Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us
- 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
- £6,000 car allowance per year
- Company funded individual private medical insurance
- Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
- Benefits supporting you and your family, such as death-in-service benefit, income protection, and voluntary life assurance and critical illness cover
- Share in Santander’s success by investing in our share plans

**Learn more about our benefits and family friendly policies**

**#ThePlaceToBeYourself - Everyday Inclusion at Santander**

You can find out more about how we’re embedding an inclusive culture that encourages our people to bring their full and authentic selves to work on our Inclusion and Belonging page.

**A bit more about Santander**

At Santander we’re driven by our purpose - to help people and businesses prosper. This means we help customers to create change for themselves and those around them, and we champion businesses to grow sustainably. We do this by always living our values of Simple, Personal and Fair.

At Santander, we each take personal responsibility for managing risk by embracing the I AM Risk framework - to Identify, Assess, Manage and Report risks, and to continuously build a deeper understanding of the risks we face. It is an important part of our culture at Santander and we will provide you with knowledge to help you manage risks in your role.

**What to do next:

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If this sounds like a role you’re interested in, then please apply.

Why not join our talent community where we’ll keep you updated with all the latest news and job information? Simply register your details on our careers site, ‘Join our Talent Community’.