Bilingual Technical Support

So what does a Bilingual Technical support really do? You will be doing a triage role, resolving tickets. Problems with the system are investigated at this level. Level 2 support determines if it is a bug or not; If it is a bug you have to send it to level 3 support (engineers) if it is not a bug, you must return the case to level 1...

Avidbots bring robots to everyday life to expand human potential. Our ground-breaking product, the Neo autonomous floor scrubbing robot, is deployed around the world and trusted by leading facilities and building service companies. Headquartered in Kitchener, ON, Canada, Avidbots is a 100% vertically integrated technology company, offering comprehensive...

Avidbots bring robots to everyday life to expand human potential. Our ground-breaking product, the Neo autonomous floor scrubbing robot, is deployed around the world and trusted by leading facilities and building service companies. Headquartered in Kitchener, ON, Canada, Avidbots is a 100% vertically integrated technology company offering comprehensive...

So what does a Tech Support really do? You will be providing day-to-day support across the following: - Answering detailed product and service questions - Identifying and fulfilling customer needs to achieve satisfaction - Handling complaints, providing appropriate solutions and alternatives - Keeping updated records of customer interactions in CRM -...

So what does a Tech Support really do? You will be providing day-to-day support across the following: - Answering detailed product and service questions - Identifying and fulfilling customer needs to achieve satisfaction - Handling complaints, providing appropriate solutions and alternatives - Keeping updated records of customer interactions in CRM - Reading...

Adcomm MDU SAS is looking for a Data Analyst to join our team in our Cali office. The Data Analyst is responsible for managing our master data set and developing respective reports/visualizations. The ideal person for this position has an exceptional eye for detail, expertise as a data analyst, and a solid understanding of popular data analysis tools....

A leading technology firm in Cali, Colombia, is seeking a bilingual Service Desk Manager. This role involves overseeing IT service delivery, managing local staff, and collaborating with Managed Service Providers. The ideal candidate has over 2 years of experience in service desk leadership, a strong technical background in Windows and macOS, and fluency in...

A leading outsourced digital services provider is seeking a bilingual support teammate in Valle del Cauca (Cali, Palmira, Yumbo, or Jamundí). Responsibilities include handling inbound and outbound calls, providing timely responses through email and live chat, and maintaining good customer satisfaction. The ideal candidate should have advanced English...

Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.Why You'll Love This RoleYou'll be the friendly voice and helpful support that our customers rely on. Your combination of...

Si te apasiona resolver desafíos tecnológicos y brindar soluciones efectivas a los usuarios,entonces esta oportunidad es para ti. En helppeople estamos buscando un Techical Support Analyst que quiera integrarse con nosotros y ser parte del soporte que impulsa nuestras soluciones de software.ResponsabilidadesAtender y diagnosticar los casos escalados por el...